Friday, October 29, 2021

Google introduces new “Deals” features for the Shopping tab and Merchant Center

Google is introducing a new “Deals” feed in the Shopping tab along with additional Merchant Center features to support retailers running promotions, sales and price drops, the company announced Thursday. It is also expanding its integrations with Shopify and WooCommerce to enable merchants to showcase their deals across Google surfaces.

The new deals feed in Google Shopping. Image: Google.

The new “Deals” feed. All products with a deals badge are now automatically eligible to show in a new feed within the Shopping tab of the search results. This new feed is shown when a user searches for generic deal-related or shopping event-related queries, like “deals” or “black friday,” (shown above) or when “Deals” is selected from the drop-down menu in the Shopping tab (shown below).

The new deals feed can also be accessed via the drop-down menu in the Shopping tab.

New ways to track your deals in Merchant Center. Merchants can now see which of their products is eligible for a deals badge from the products tab in Google Merchant Center. Eligibility is based on promotions, sales prices and/or price drops.

The new “Shopping ads: Traffic for promotions, sale and price drop badges” dashboard in the Performance tab of Merchant Center. Image: Google.

In addition, a new dashboard (shown above) breaks out data on impressions, clicks and click-through rate for Shopping ads for products with a deals badge. The data can be segmented by promotion type, product, brand and category.

Deeper integration with Shopify and WooCommerce. Building on Shopify and WooCommerce integrations announced earlier this year, retailers on these platforms are now able to show their existing deals across Google surfaces (Search, the Shopping tab, Images and Lens).

And, starting next month, retailers that use Shopify’s Google channel app or WooCommerce’s Google Listings and Ads extension will be able to show their promotions in Search and the Shopping tab.  Retailers can sync both existing and new promotions to their products listed on Google directly from their store dashboard.

Why we care. As we approach the peak of the holiday shopping season, retailers now have multiple places in Google where their deals can appear — the newly announced Deals feed, the “Deals related to your search” section of the Shopping tab and the deals carousel (which appears when users search for deals during major sales events). Retailers that are offering promotions, sales or price drops should keep their product feeds up to date to ensure they’re eligible for these organic opportunities to get in front of shoppers. To that end, being able to see which of your products are eligible for a deals badge can be very useful, and now Google is showing that information in the products tab of Merchant Center.

Breaking out the performance of Shopping ads based on products with a deals badge can help merchants understand the types of deals that are driving conversions and the product categories that perform the best when on-sale.

And, the proliferation of e-commerce integrations offered by Google (and also Bing) lowers the barrier to entry for discovery and promotion in search. This leveling of the playing field works in favor of smaller retailers that may not have the resources or technical savvy that it used to take to establish a presence on these platforms. For Google, this not only strengthens it as a shopping destination but also makes it a no-brainer for retailers since, unlike marketplaces such as Amazon or eBay, Google doesn’t take a cut of the sale.

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Meta or meh? Facebook’s new rebrand; Friday’s daily brief

Search Engine Land’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s search marketer. If you would like to read this before the rest of the internet does, sign up here to get it delivered to your inbox daily.


Good morning, Marketers, not gonna lie. My bet was on OASIS, but I suppose Meta is just as close.

If you’re a Ready Player One fan, you know The OASIS was a MMOSG (massively multiplayer online simulation game) where people go to escape reality and “live” online. It’s what I thought of when Facebook announced last week that it was planning on rebranding to highlight its role as a “metaverse.” 

“The metaverse will feel like a hybrid of today’s online social experiences, sometimes expanded into three dimensions or projected into the physical world. It will let you share immersive experiences with other people even when you can’t be together — and do things together you couldn’t do in the physical world,” said the announcement. One of the recent indications we were headed this way was their introduction of Horizon Workrooms where you can meet in-person, online via your avatar.

How well people accept things like Horizon Workrooms and Meta’s new direction is still up for discussion, but, spoiler alert, Ready Player One ends with everyone deciding to leave The OASIS and go live their real lives in the real world.

Carolyn Lyden,
Director of Search Content


Facebook is Meta

Facebook’s Mark Zuckerberg announced Thursday that the tech company is renaming itself to “Meta” to encompass its expanding technology and role in what it calls, “the metaverse.” The company owns multiple technologies and apps including WhatsApp, Instagram, and Oculus VR. In July, Zuckerberg told The Verge that over the next several years, Facebook would “effectively transition from people seeing us as primarily being a social media company to being a metaverse company.”

Why we care. The rebrand comes right as whistleblower revelations have Facebook under fire for its practices, morals, and social impact. It also begs the question if the metaverse will become a new frontier for advertising (especially as the Oculus has been testing ads in VR). But also, as marketers, we can’t look away from a branding fail and “Meta” just feels like one.

Read more here.


YouTube ads are the breakout star of Google’s Q3 earnings report

Another quarter’s earnings report shows that Google is among the winners when it comes to the shifting pandemic landscape. Revenues for Google’s parent company, Alphabet, went up a whopping 41% YoY according to the report, with ad revenues driving $51.3 out of the $65.1 billion. Google attributed the continued increases to its big push for commerce in Q3 (and before) in the earnings call. Along with the investment in commerce, Google is offering even more options for advertisers who are seeing a return to in-person shopping, especially as the holiday season nears.

YouTube is the breakout star. “YouTube advertising revenues reached $7.2bn, an increase of 43% from the previous quarter thanks to both direct response and brand advertising,” reported John Glenday for The Drum. This is the result of YouTube’s CTV (connected TV) advertising increases and its competitive product Shorts, which competes with the likes of TikTok and Snap. This increase is a big deal since Apple’s App Tracking Transparency had the potential to affect YouTube similarly to other video social media apps.

Why we care. “Google chief business officer Philipp Schindler explained on the call that while shoppers are returning to physical stores, the company’s also seeing ‘strong growth in local shopping queries’ at the same time,” said Sean Hollister for The Verge. Advertisers can expect to see the continued shift in local and omnichannel search marketing strategies, so if you’re not preparing yet, it’s something to consider for your 2022 strategy.

Read more here.


Google reduces the unique product identifiers enforcement on free product listings

In September, Google said if a product listing was missing required attributes such as GTIN [gtin], MPN [mpn], and brand [brand], the product was immediately disapproved and no longer shown in free listings. Now, starting in November 2021, “with the introduction of limited performance enforcements, products that are missing such attributes will remain eligible to serve but their performance may be limited,” the company said.

Why we care. If you are taking advantage of the free Google Merchant Center and you are not using UPIs on your products in those feeds, you previously may have seen those products being rejected and disapproved. Now, instead, those product listings will likely continue to be served but their performance in Google Search may be limited. 

Read more here.


Source: Instagram blog

“Instagram’s link stickers, which let you include hyperlinks in Stories in the form of stickers, will now be available to everyone on the platform, the Facebook-owned social media network has announced,” wrote Jon Porter for The Verge. Instagram began testing the sticker option as a replacement to the “Swipe Up” linking in Instagram Stories around August. Plus, the features were only available to verified accounts or those that met a 10,000 follower threshold.

Why we care. Instagram users have long been lobbying for this functionality as the platform says it supports small businesses, but previously did not allow them to link their products, stores, and services through Stories. The feature is now available to everyone just in time for the holiday shopping season. If your business has a decent following on Instagram, make sure to incorporate it as part of your social strategy to help move those loyal communities down the funnel toward a purchase.

Read more here.


Microsoft previews new first-party feedback system. You can submit new feedback, vote and comment on existing feedback, and track responses from the Microsoft engineering teams.

Google Ads Video reach campaigns are now available globally. Video reach campaigns give you the option to use automation to serve the best combination of skippable and bumper ads to maximize your reach and efficiency.

Holiday online shopping trends for luxury goods. Research shows that 78% of luxury shoppers on Microsoft Advertising properties use their mobile phone as a second screen device when watching TV – so search is at their fingertips

Link your Zapier account in the Google Ads UI. Google Ads announced an integration with Zapier, an automation solution, that helps you work with your first-party data across tools like lead form extensions, offline conversion imports, and Customer Match.


What We’re Reading: The secret to people management? Less managing, more peopling

Oftentimes when we’re good at our jobs, the next level up in promotion is “manager.” You go from doing the tasks to managing others who are doing the tasks. And while some people excel in these roles, for others, people management takes intentional work. In this piece for Atlassian, Pranav Shahi gives 10 strategies for becoming a successful people manager:

  1. Teams work well when you invite them to shape a decision, not when you make a decision for them.
  2. Hold others accountable.
  3. Prioritize people over tasks aka listen to hear not to respond.
  4. Help your team understand why any project didn’t make it to production.
  5. Say no when you have to, but make sure to share the why behind the no.
  6. Everything “I” is “we” now.
  7. Being natural can help you be vulnerable, which is an important leadership trait.
  8. Hire for what a candidate can become.
  9. People are going to quit. Accept it early.
  10. Embrace failure. It’s a learning opportunity.

“To scale and become a high performing team, you not only need caring and sharing, you need daring. And all dares come with a huge chance of failure. Get comfortable with that,” recommends Shahi.

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Google removes 12 structured data fields from the help documents

Google has removed 12 documented structured data fields from its help documents citing these were removed because they are “unused by Google Search and Rich Result Test doesn’t flag warnings for them.”

What was removed. Google removed 12 different structured data fields from within HowTo, QApage and SpecialAnnouncements rich results types. These include:

  • HowTo: description field.
  • QAPage: mainEntity.suggestedAnswer.author, mainEntity.dateCreated, mainEntity.suggestedAnswer.dateCreated, mainEntity.acceptedAnswer.author, mainEntity.acceptedAnswer.dateCreated, and mainEntity.author fields.
  • SpecialAnnouncement: provider, audience, serviceType, address, and category fields.

Google removed these 12 fields from the help documents to more accurately describe what Google Search and the Rich Results Test support.

Remove the code? Should you remove the code and fields from your structured data and code on your web pages? No, you do not have to. Google simply will not support them, but it doesn’t hurt you to keep the fields populated on your pages. Google simply won’t use them for Google Search.

Why we care. If you are using these fields, just be aware that these have been officially removed from Google’s Search help documentation. They do not work for rich results in Google Search and the testing tool won’t notify you if there are errors or warning with these field types.

Again, you do not need to remove the fields from your structured data, but Google will simply ignore them.

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20211029 SEL Brief

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Thursday, October 28, 2021

Facebook is now Meta: Tech giant announces rebrand

Facebook’s Mark Zuckerberg announced Thursday that the tech company is renaming itself to “Meta” to encompass its expanding technology and role in what it calls, “the metaverse.” The company owns multiple technologies and apps including WhatsApp, Instagram, and Oculus VR. In July, Zuckerberg told The Verge that over the next several years, Facebook would “effectively transition from people seeing us as primarily being a social media company to being a metaverse company.”

What’s the metaverse? The way that Zuckerberg explains it in his founder’s letter today makes it sound like the next level of virtual reality: “You will be able to teleport instantly as a hologram to be at the office without a commute, at a concert with friends, or in your parents’ living room to catch up.”

What does this mean for Facebook? “Starting with our results for the fourth quarter of 2021, we plan to report on two operating segments: Family of Apps and Reality Labs,” said the announcement. “We also intend to start trading under the new stock ticker we have reserved, MVRS, on December 1. Today’s announcement does not affect how we use or share data.”

Why we care. The rebrand comes right as whistleblower revelations have Facebook under fire for its practices, morals, and social impact. It also begs the question if the metaverse will become a new frontier for advertising (especially as the Oculus has been testing ads in VR). But also, as marketers, we can’t look away from a branding fail and “Meta” just feels like one.

We will continue to update this announcement as we learn more.

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3 ways to turbocharge your team for greater marketing agility in 2022

Now is the perfect time for marketers to build on what we’ve collectively learned over the past 18 months, and prepare for a comeback by embracing marketing agility.

In this webinar, experts from Adobe share three different ways to increase marketing velocity by focusing on optimizing and becoming more agile in your approach.

Register today for “3 Ways to Turbocharge Your Team for Greater Marketing Agility in 2022, presented by Adobe.

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Whether Google manipulated AMP or not, it’s a great time to reassess using it

As soon as Google announced that its Accelerated Mobile Pages (AMP) framework would no longer be required to appear in the Top Stories section of its search results, SEOs working with publishers began envisioning more ad revenue opportunities without sacrificing the traffic that Top Stories could bring. However, some publishers may feel “stuck” with the framework due to a lack of developer resources or other factors.

But, in light of recently unredacted allegations from 17 state attorneys general accusing Google of throttling non-AMP ads in order to give AMP a “nice comparative boost,” publishers that are still using AMP may be raising an eyebrow of suspicion. “We’ve all known for a long time that AMP was Google’s attempt to force its own paradigm onto the web, a way to try and control the chaos and establish its own methods as a standard way of doing things,” said Barry Adams, independent SEO consultant and co-founder of News and Editorial SEO Summit, “These latest allegations, if true, show just how far Google’s greed can reach, that it would artificially penalize websites that don’t use Google’s preferred approach,” he said, citing 2018 accusations that Google slowed down YouTube for Firefox users as precedent for such conduct.

While the allegations carry huge implications, the fact of the matter is that, until proven in court, search marketers simply won’t know if they’re true. Nevertheless, the page experience update is now fully rolled out and we have a clearer idea of what the possibilities and compromises are without AMP.

Considerations for abandoning AMP

“If these allegations are true, this would be morally wrong on Google’s end,” Daniel Smullen, head of SEO at Mediahuis IRL, said “But, let’s be honest, most publishers adopted AMP due to its Top Stories eligibility requirement. Not due to its ‘perceived’ speed-boosting effect.” The Top Stories offers publishers greater visibility in search results, which may potentially attract more traffic than a standard search listing. “If there was ever an anti-trust element to AMP, it was this,” Smullen added.

But, AMP is no longer required for Top Stories. AMP became a requirement to appear in the Top Stories carousel in 2016. Last year, Google announced that AMP would no longer be required for its Top Stories section, opening it up to pages that do well in terms of page experience scores.

While the page experience update didn’t have the impact some SEOs were expecting (Google did say that “sites generally should not expect drastic changes”), non-AMP pages are now appearing in the Top Stories section: On October 27, 2021, non-AMP URLs accounted for 24.6% of Top Stories content in the U.S., according to Newzdash’s AMP Tracker tool. In certain countries, this ratio can be much higher — in the Netherlands, it was 80.9% on the same date.

Image: NewzDash

Know your Vitals. Your current user experience needs to be taken into account when evaluating whether to maintain, abandon or adopt AMP. “In my opinion, if publishers are failing all three Core Web Vitals metrics, and if they care about competing on search, continuing with AMP, from a business perspective, may make the most sense,” said Smullen.

Image: Moz

“Moz, in its recent page experience ranking factor study, has shown that passing all three Core Web Vitals metrics did not add a significant enough advantage over passing two of the metrics,” he said. A study by SISTRIX also found that pages that meet all three CWV requirements ranked just 1% better than the average for all domains, but pages that failed at least one CWV metric ranked 3.7% worse (according to SISTRIX’s Visibility Index).

Image: SISTRIX.

While passing all CWV metrics does not guarantee inclusion in the Top Stories section, it can act as a “tie-breaker” when your content performs similarly to that of your competitors based on other ranking factors. And, “[It is] important to note that failing all three did suggest a ranking dampening effect,” Smullen added.

Revenue considerations. “We have to weigh the pros and cons of having a website that relies on advertising for revenue which, at times, doesn’t give us the [performance] metrics we would like,” Matt Dorville, SEO manager at BuzzFeed, told Search Engine Land shortly after the announcement. Being free of AMP may enable publishers to seek out more ad revenue opportunities, but they’ll have to weigh that revenue against potentially longer load times from showing those ads.

Internal bandwidth. Improving your user experience to the point where it can compete with other publishers that might be using AMP may fall on your developers, who might already be stretched thin: “It’s been a really, really tough time to say, ‘We’re going to put a priority on certain things, like tickets for our site that will help speed, that will help things in the page experience,’ but at the same time we have fewer engineers, we have less bandwidth, we have fewer people on staff to go and do that,” Dorville said, noting that some publishers may be operating with a smaller staff and tighter budgets due to the economic impacts of the pandemic.

Major site changes. Conversely, major site changes, like a redesign or switching to a different CMS, may make maintaining AMP more difficult. “For publishers that are already up and running on AMP, I think the decision point will be when the site goes through any major overhaul,” Matthew Brown, managing director at MJBLabs and former director of search strategy for the New York Times, previously said, “Then the costs of updating everything to AMP starts to look less favorable given it’s no longer a requirement for Top Stories.”

For some, AMP may still be a viable alternative

There are many push-and-pull factors to be considered when deciding whether to stay with AMP or get rid of it. AMP typically does provide a snappy page for your users, and “[It] offers strong page experience scores out of the box for publishers once their AMP code validates to ‘Google’s’ standards,” Smullen said, “AMP also gets a page experience advantage on search engine results pages due to its caching technology named the AMP Cache.”

An example of a valid AMP page compared to the same code passed through Google’s AMP cache. Image: Daniel Smullen.

“This is where Google, on its own servers, further optimizes the publisher’s valid AMP code,” he said, “Whether Google artificially inflated the comparison of AMP versus non-AMP, the speed-boosting impact of the AMP Cache is not a hoax.”

But as always, test before taking the dive

At this point, any allegations against Google are yet to be proven in court. However, if it makes sense for your publication to start investing in user experience instead of maintaining AMP, “I’d advise doing that on a per-section basis, starting with relatively low traffic sections of the site, to see what the impact on traffic is,” Adams recommended, “The case studies we’ve seen so far suggest that deleting AMP, when done right, doesn’t result in any significant loss of traffic, providing the site’s Core Web Vitals (for non-AMP articles) are fairly healthy. And even a small traffic loss is likely to be worthwhile when getting rid of AMP, due to the increased monetization of non-AMP articles.”

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Instagram opens Stories link sticker to all users

Instagram has made the link sticker available to all users this week. The feature lets you link out to third-party sites, stories, products, and more via the Stories option in the app.

Source: Instagram blog

Previously only available to select accounts. Instagram began testing the sticker option as a replacement to “Swipe Up” linking in Instagram Stories around August. Plus, the features were only available to verified accounts or those that met a 10,000 follower threshold. Facebook, Instagram’s parent company, has been emphasizing how the platform is crucial for small, local, and retail businesses — especially as a rallying cry against Apple’s App Tracking Transparency initiative.

However, the social media managers for these types of businesses have always advocated that making the Swipe Up link option, and now the sticker link option, available to everyone and not just select users, would be one of the best ways to support SMBs and commerce businesses.

The Stories link feature opening up to everyone is a huge opportunity for SMBs, retail, social justice orgs, and more.

Instagram says that those misusing the Stories link feature to share misinformation or harmful websites will lose access.

How to start using link stickers. To add a Link sticker to your Stories:

  • Capture or upload content to your story
  • Select the sticker tool from the top navigation bar
  • Tap the “Link” sticker to add your desired link and tap “Done”
  • Place the sticker on your story — like our other stickers — and tap on the sticker to see color variations

“We’re also working on ways to customize the sticker so it’s clear what someone will see when they tap your link,” according to the announcement.

Why we care. Instagram users have long been lobbying for this functionality as the platform says it supports small businesses, but previously did not allow them to link their products, stores, and services through Stories. The feature is now available to everyone just in time for the holiday shopping season. If your business has a decent following on Instagram, make sure to incorporate it as part of your social strategy to help move those loyal communities down the funnel toward a purchase.

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Core Web Vitals: SEOs look back and shrug; Thursday’s daily brief

Search Engine Land’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s search marketer. If you would like to read this before the rest of the internet does, sign up here to get it delivered to your inbox daily.

Good morning, Marketers, what if Microsoft hadn’t fumbled so hard with smartphones? 

Today is Bill Gates’ 66th birthday, and regardless of how you feel about him, his successes and failures have helped shape the environment that we market in. Bing is the default for Windows, making the search engine an important consideration for some B2B marketers or for brands with audiences that primarily use desktop devices. I also regularly see PPC experts praise the efficiency that Bing Advertising offers, although they acknowledge the tradeoff in search volume.

Returning to my question at the top, Gates once said that, “The greatest mistake ever is whatever mismanagement I engaged in that caused Microsoft not to be what Android is — that is the standard [non-Apple] phone platform. That was a natural thing for Microsoft to win.” Gmail, Google Maps and Search were among the top 20 free apps in Apple’s app store last year, even though iPhones are pre-loaded with Apple’s own mail and map applications (Google pays Apple to be its default search provider on iOS). If Microsoft had succeeded, Google’s ecosystem might not be the powerhouse it is today and perhaps search marketing would look less like a monopoly, or maybe just a different monopoly.

George Nguyen,
Editor


Core Web Vitals: SEOs aren’t sold the work was worth it

Image: Google.

Since its announcement in May 2020, the page experience update generated much speculation among SEOs. This was because it made user experience more of a Google ranking factor than it had been before and because it was announced more than a year ahead of its rollout. Before it went live, Google told us that “Page experience remains one of many factors our systems take into account. Given this, sites generally should not expect drastic changes.”

Now that the update has completely rolled out, SEOs are reflecting on how it actually played out for their brands. Although opinions vary, the general consensus seems to be that the page experience update didn’t result in major rankings fluctuations, but ROI isn’t just on the SERP — “Performance optimization may not be a silver bullet for rankings, but we don’t optimize just for that,” said Detlef Johnson, Search Engine Land’s SEO for developers expert. “[Core Web] Vitals, as determined by Google, are the tip of the spear that you can sharpen to cut through the network to load the experience faster, which can lead to more add-to-cart actions because it builds confidence and trust,” he added.

Priority Hints, a new, experimental feature to help site owners and Chrome browsers prioritize which resources to load first, can help you deliver a faster experience to your users. It can be used to boost the priority of the LCP image, causing LCP to happen sooner and thus improve the associated metric — in a test on Google Flights (shown above), Priority Hints improved LCP from 2.6 seconds to 1.9 seconds. Conversely, you can also lower the priority of above-the-fold content that may not be as important, like the second, third or fourth images in a carousel.

Read more here.


Google makes it easier to remove images of kids from the search results

Google is now letting anyone under the age of 18, or their parent or guardian, request the removal of their images from the Google Search results. The removal request can lead to the image no longer appearing in the Google Images tab or as thumbnails in any feature in Google Search, the company said.

Why we care. Sometimes teenagers and kids do rash things with their phones. Having these controls in place can help undo some of the harm. On a more professional level, this may give more tools for online reputation management firms to deal with some content removal within Google Search.

Read more here.


In 2022, retailers will lose half of sales on backordered items unless they compensate with experience, according to Forrester

Research company Forrester has released its 2022 consumer and customer experience predictions, highlighting pandemic-related issues and evolving consumer sentiment. Here are the most important predictions for search marketers:

  • Brands stand to lose 50% of their sales on backordered items unless they compensate with customer support. Brands that can stabilize their supply chains suggest in-house alternatives to products that are out of stock and proactively message customers about shortages and expected availability are in the best position to curb customer churn.
  • Customers will want some pandemic-era services to be part of the new normal. People may have become accustomed to services like remote health appointments, curbside pickup and senior shopping hours; removing them wholesale could be a mistake.
  • One-fifth of retail and consumer goods firms will compromise on customer experience. Over the last few years, consumer demands, like faster fulfillment, have resulted in poor conditions for workers at companies like Amazon. Now, nearly 40% of U.S. consumers say concerns about companies’ labor practices influence their purchasing decisions.
  • Company values will continue to be a differentiator. By July of this year, three-fifths of Fortune 500 companies had committed to climate action, up from 32% the year prior. “Brands that take a stand on more highly charged issues will cater to a small segment of hyper aware consumers with a personal connection to those values,” said Lai et al.

Why we care. These predictions align with what many businesses have been experiencing and how consumer sentiment has changed since the start of the pandemic. While most of the predictions aren’t directly related to SEO or PPC, they may affect reviews, ad campaigns and customer loyalty, which greatly influences strategy for search marketers.

Read more here.


The non-impact of URL length, iOS 14’s effect on ad revenue and morbid Squid Game memes

No, URL length doesn’t matter. “I’m currently only aware of one part of our systems where the URL length plays a role. That part is canonicalization,” Google’s John Mueller said in the latest #AskGooglebot video, adding, “If we find a shorter and cleaner URL, our systems tend to select that one. This does not affect ranking, it’s purely a matter of which URL is shown in Search.”

Google Ads and Microsoft Advertising earnings both up over 40%. Both Google and Microsoft released earnings statements on Tuesday. Year over year, Google Ads grew 43% (from $37,095B to $53,130B) and Microsoft Advertising’s business was up 40%. It seems that YouTube’s earnings weren’t impacted as dramatically as some might have expected by Apple’s app tracking transparency initiative.

Just for fun. The first two are funnier/more disturbing if you’ve seen Squid Game — tip of the hat to Suganthan Mohanadasan and Crystal Carter. And, here’s one I think SEOs that work for publishers will really be able to relate to, courtesy of Izzi Smith.

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Google reduces the unique product identifiers enforcement on free product listings

Google is changing the enforcement policy around unique product identifiers for Google Merchant Center from immediate disapproval to limited performance capabilities for free listings. “Products that are missing such attributes will remain eligible to serve but their performance may be limited,” the company said.

What are unique product identifiers (UPIs). Google said a unique product identifier, also known as UPIs, are considered products that include Global Trade Item Numbers (GTINs), Manufacturer Part Numbers (MPNs), and brand names in the product feed you submit to Google Merchant Center.

Previous enforcement. In September, Google said if a product listing was missing these required attributes, the product was immediately disapproved and no longer shown in free listings. Google said “in order to unify the enforcement of UPIs across programs, specifically the enforcement for multiple different products that use the same GTIN, we’re expanding this enforcement and applying it to products listed in free listings.” Google said then, “beginning September 15, 2021, the following enforcement will apply to products shown in free listings.”

New rules. Now, starting in November 2021, “with the introduction of limited performance enforcements, products that are missing such attributes will remain eligible to serve but their performance may be limited,” the company said.

Why we care. If you are taking advantage of the free Google Merchant Center and you are not using UPIs on your products in those feeds, you previously may have seen those products being rejected and disapproved. Now, instead, those product listings will likely continue to be served but their performance in Google Search may be limited.

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20211028 SEL Brief

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Wednesday, October 27, 2021

In 2022, retailers will lose half of sales on backordered items unless they compensate with experience, according to Forrester

Brands stand to lose 50% of their sales on backordered items unless they compensate with customer support, Forrester said in its Predictions 2022: Customer Experience report. The report also forecasted trends for pandemic era services as well as labor practices that may affect customer experience. The research company also published its 2022 consumer predictions as well, suggesting that brand values will continue to be a factor for customers.

Customer churn due to supply chain issues. Product availability is one of the most common reasons why U.S. consumers purchase from a retailer other than the one they originally planned on, according to Forrester. These unaddressed product shortages can lead to frustration, which negatively impacts customer loyalty. Brands that can stabilize their supply chains, suggest in-house alternatives to products that are out of stock and proactively message customers about shortages and expected availability are in the best position to curb customer churn, Forrester predicted.

Customers will want some pandemic-era services to be part of the new normal. Since the outset of the pandemic, companies have introduced new ways of doing business, like curbside pickup, senior shopping hours, easier and more flexible flight changes and virtual alternatives to traditionally in-person services or experiences. “Brands that successfully navigate the transition to the new normal will avoid a wholesale reversion and analyze current customer insights and research to evaluate which services to keep, adjust, or toss,“ Forrester said.

One-fifth of retail and consumer goods firms will compromise on customer experience. Typically, customer expectations only grow stronger, but those demands may be straining employees. The last year and a half or so has highlighted the human cost of these conveniences. Nearly 40% of U.S. consumers say concerns about companies’ labor practices influence their purchasing decisions, according to Forrester. The research company predicts that, next year, more businesses will consider their responsibility to their employees as they plan their customer experience and product offerings.

Company values will continue to be a differentiator. Brand values took center stage last summer and that will continue to be the case, but Forrester predicts that the focus will shift to environmental sustainability. By July of this year, three-fifths of Fortune 500 companies had committed to climate action, up from 32% the year prior; and just today, Microsoft announced that it aims to reduce data center water consumption by 95% by 2024.

“Brands that take a stand on more highly charged issues will cater to a small segment of hyperaware consumers with a personal connection to those values,” said Lai et al.

Why we care. Predictions can be hit or miss, and Forrester’s are no different. However, these predictions align with what many businesses have been experiencing and how consumer sentiment has changed since the start of the pandemic. While most of the predictions aren’t directly related to SEO or PPC, they may affect reviews, ad campaigns and customer loyalty, which greatly influences strategy for search marketers.

Supply chain issues have become a major factor for retailers, which may affect inventory decisions as well as ad campaigns ahead of Cyber Week. It’s no surprise that more support and transparency might prevent customers from canceling orders or going to a competitor.

Approximately 60% of U.S. and UK consumers agreed that the pandemic changed the way they shop. Having had over a year to become accustomed to services and features that convenience them while maximizing safety, it may be a shock to find that some businesses are no longer offering those services now that the pandemic is more under control. This unpleasant surprise might be reflected in reviews or churn rates as customers seek out businesses that still cater to those needs.

Whether your brand’s values and ethics are a selling point for your particular audience should be considered before making those values part of your marketing. Consumers may resonate with this kind of messaging, which might boost loyalty, but they’ll ultimately hold you accountable for your values and living up to that is almost certain to take up resources that could have been allotted elsewhere.

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YouTube ads are the breakout star of Google’s Q3 earnings report

Another quarter’s earnings report shows that Google is among the winners when it comes to the shifting pandemic landscape. It makes sense that their investment in e-commerce and multi-channel advertising options continues to pay dividends as many people are still hesitant to participate in in-person shopping, dining, and more. That, plus many have just come to prefer the convenience of pick-up, delivery, and online ordering options.

41% year-over-year growth. Revenues for Google’s parent company, Alphabet, went up a whopping 41% YoY according to the report, with ad revenues driving $51.3 out of the $65.1 billion. Google attributed the continued increases to its big push for commerce in Q3 (and before) in the earnings call. Along with the investment in commerce, Google is offering even more options for advertisers who are seeing a return to in-person shopping, especially as the holiday season nears.

YouTube is the breakout star. “YouTube advertising revenues reached $7.2bn, an increase of 43% from the previous quarter thanks to both direct response and brand advertising,” reported John Glenday for The Drum. This is the result of YouTube’s CTV (connected TV) advertising increases and its competitive product Shorts, which competes with the likes of TikTok and Snap. This increase is a big deal since Apple’s App Tracking Transparency had the potential to affect YouTube similarly to other video social media apps.

Google revenues not affected by legal troubles. Recent lawsuits and controversy with documents being unsealed in those cases don’t seem to be harming the company’s revenues or usage of their products. These controversies include the allegations that the company throttled non-AMP pages, which it “claimed would ‘dramatically improve’ mobile web performance when it launched in 2015, was in fact a scheme to coerce publishers into using the format in order to limit advertising dollars not spent on its own ad exchanges.” Plus, there is a history of alleged collusion with Facebook to “kill header bidding” and essentially rig the ad market in the tech giants’ favor.

Why we care. “Google chief business officer Philipp Schindler explained on the call that while shoppers are returning to physical stores, the company’s also seeing ‘strong growth in local shopping queries’ at the same time,” said Sean Hollister for The Verge. Advertisers can expect to see the continued shift in local and omnichannel search marketing strategies, so if you’re not preparing yet, it’s something to consider for your 2022 strategy.

On the power dynamics side, Search Engine Land has written multiple times before about the juggernaut that Google has become. Many search marketers are aware of (and not surprised by) the moves the company has allegedly made, and many believe we just have to operate in this environment since we lack the control to change it. However, we can still exercise our power to do good in the industry via constant feedback and

The post YouTube ads are the breakout star of Google’s Q3 earnings report appeared first on Search Engine Land.

Google makes it easier to remove images of kids from the search results

Google is now letting anyone under the age of 18, or their parent or guardian, to request the removal of their images from the Google Search results. The removal request can lead to the image no longer appearing in the Google Images tab or as thumbnails in any feature in Google Search, the company said.

Reputation management. This may make the process of removing images from Google Search easier and online reputation management companies may benefit from this. Having more and faster methods to remove content from Google Search is likely welcomed by SEO firms, especially those that focus on reputation management.

How it works. Here are the steps to remove these images, assuming you are under 18 and there’s an image of yourself that you want removed from Google results. Now, you or your parent/guardian or authorized representative (maybe an online reputation management firm) can follow these steps.

  1. Visit the help page for this new policy to understand the information you’ll need to provide when using the request form.
  2. Start your removal request using the form at this support link
  3. Fill out the form to report the imagery that is appearing in results. In the form, include information like: 
    1. Image URLs of any images that you want removed
    2. URLs of any search results pages that contain the images
    3. Search query terms that surface the images.
  4. After you submit the request, our teams will review it and reach out for any additional information we might need to verify it meets the requirements for removal. And we’ll notify you once we’ve taken down the image, if it meets the requirements.

Why we care. Sometimes teenagers and kids do mindless and dumb things with their phones. Having these controls in place can help undo some of the harm. On a more professional level, this may give more tools for online reputation management firms to deal with some content removal within Google Search.

The post Google makes it easier to remove images of kids from the search results appeared first on Search Engine Land.

Interpretation of complex and foreign topics; Wednesday’s daily brief

Search Engine Land’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s search marketer. If you would like to read this before the rest of the internet does, sign up here to get it delivered to your inbox daily.

Good morning, Marketers, yesterday my colleague, George Nguyen spoke about how Google’s sterling perception has been tarnished over the years. The question is, is that perception reality?

I’ve been covering search and Google for almost two decades, and I’ve seen the company grow over the years. I’ve been through the pre-IPO days, the numerous antitrust claims, seeing executives come and go over the years and search quality and ad quality evolve. Search, both organic and paid search, is complex and confusing and honestly, is not well understood by even people who work inside Google.

I’ve performed some legal expert witness tasks over the years, and one thing I find clear is that most attorneys, even top attorneys general, representatives from Congress and the Senate simply do not fully understand the complexities of search or any technology platform. I’ve seen lawyers first-hand misinterpret internal documents and emails both written by advertisers and Google, because they are easy to misinterpret.

All I am saying is that just like we question Google’s motives and actions (and we should), we should also question those that question them. Ultimately, we all want the truth, but like former Search Engine Land writer Greg Sterling has told me for almost 20 years, the truth is somewhere in between.

Barry Schwartz,
Inquisitor

Google Ads app campaigns no longer require deep linking

App advertisers are no longer required to implement deep linking to run App campaigns for engagement, Google Ads announced Monday. As a new option, advertisers can select “Set to app homepage” during ad group creation to direct users to the app homepage. 

Why we care. Implementing deep links typically means getting developer support, which may be a limited resource in your organization. This new option enables app advertisers to utilize App campaigns for engagement without having to request that support, which may mean that your campaign can get off the ground faster. Deep linking, however, remains useful as it enables this ad type to take users to a specific part of your app, which may translate to better conversion rates than simply sending them to the app homepage.

Read more here.

FAQ on Google’s podcast knowledge panel update

Contributor Jason Barnard, published a frequently asked question article on the new Google podcasts knowledge panels. Google began showing a specific podcast knowledge panel on October 12, 2021. 

It displays the podcast name, image, and description on the right sidebar. As of October 25, there is no link within the knowledge panel to listen to the podcast. Jason answered a number of questions that us, the SEO community, are asking about these new knowledge panels.

Why we care. If you host a podcast or have a client that does, you will want to check out this article on the new Google podcast knowledge panels and how to get one if you don’t have one yet.

Read more here.

Now it’s working – Google Search Console Search Analytics API gains Discover, News and Regex

I know we reported this yesterday, but it wasn’t live and fully working. Now, these new API features in the Google Search Console Search Analytics API are really live and available. We are gaining data and features that were previously only supported in the web interface, now the API now supports showing data for Google Discover, Google News and also supports Regex commands.

Why we care. Many of you use APIs to help automate and streamline your day-to-day SEO practices and reporting. Having access to these additional data points and adding in Regex controls should make these reporting tasks easier and more automated. This should save you time for other SEO-related tasks, tasks you might have a harder time automating. So if you tried it yesterday and it didn’t work, it now works.

Read more here.

Google E-A-T, Google Ads tools, publisher summit and go bowling

Google E-A-T roundup. Did you know Google does not hard code or strictly define which category of sites fall within the YMYL (your money – your life) category? Also, trust is more than just links, Google added. When it comes to author names, it is probably best not to just “admin” as the name.

Google Ads optimization tools. Google said it has introduced new tools for the upcoming holiday season to help you optimize your ads. This includes new recommendations and shopping campaign tools.

Google Ads bowling. Google has a new Python script that helps you stay on top of violations and the new three-strikes and you’re out rule, it is called bowling – check it out.

Google Black & Latinx Publishers Summit. The 2021 Google Black & Latinx Publishers Summit begins December 7, 2021. This virtual event is open to Black or Latinx-led digital businesses looking to start monetizing their site, grow their monetization business, or network with others in the industry. You can apply here.

We’ve curated our picks from across the web so you can retire your feed reader.

The post Interpretation of complex and foreign topics; Wednesday’s daily brief appeared first on Search Engine Land.

Core Web Vitals: SEOs aren’t sold the work was worth it

Since its announcement, the page experience update generated much speculation among SEOs. This was because it made user experience more of a Google ranking factor than it had been before and because it was announced more than a year ahead of its rollout.

Roughly two months before the rollout, Google went on record to say that the page experience update would be relatively minor: “While this update is designed to highlight pages that offer great user experiences, page experience remains one of many factors our systems take into account. Given this, sites generally should not expect drastic changes.”

Now that the update has been fully rolled out for several months, it’s time to review its impact as well as discuss a new way to optimize Core Web Vitals (CWV) and improve your user experience.

Few SEOs have seen significant rankings changes, but that’s only part of the story

“I don’t know anyone who has been impacted. Even those that had a really bad score… major improvements and no change,” UK-based freelance SEO consultant Andy Drinkwater said on Twitter, speaking specifically in regards to impacts on the search results (rankings). Drinkwater’s experience seems common — numerous other SEOs have also shared that the investment in improving CWV has yet to yield returns in the SERPs.

Isolating the page experience update. It’s important to recognize that any perceived results from optimizing CWV might not have occurred in isolation. The page experience update rolled out between June 15 and September 2, 2021. During that span, Google also rolled out two spam updates, the July 2021 core update and potentially numerous unconfirmed updates as well.

These external variables make it more difficult to correlate the effects of the page experience update to visibility or performance.

But, ROI isn’t just on the SERP. Rankings are only one metric and they do not necessarily reflect the full effect of improved UX for your business. Other metrics, like conversion rate, may benefit as you improve your site for users. “I have seen massive impacts on the conversion and cost savings fronts but not on organic,” said freelance SEO and PPC consultant Arnout Hellemans.

While most marketers refrained from getting into specifics or providing data, SEO consultant Kristine Schachinger shared a screenshot of improved clicks and impressions (see below). “Page Speed and CWVs created these increases,” she said.

“Performance optimization may not be a silver bullet for rankings, but we don’t optimize just for that,” said Detlef Johnson, Search Engine Land’s SEO for developers expert. “[Core Web] Vitals, as determined by Google, are the tip of the spear that you can sharpen to cut through the network to load the experience faster, which can lead to more add-to-cart actions because it builds confidence and trust,” he added.

Data from tool providers shows a slightly more nuanced view

Semrush’s preliminary study “[hasn’t] spotted any significant changes in rankings.” “Field data indicates very minor changes to all three metrics we measured before, after, and one month into the update,” Aoife McIlraith, VP of marketing, core product at Semrush, said in the tool provider’s assessment of the initial impacts of the page experience update. The study, which focused exclusively on mobile search results, collected the top 10 results from both desktop and mobile SERPs for 2,500 random keywords; the CWV metrics for all the URLs in the top 10 of those results were measured just a week before the update rolled out, roughly a week after it began rolling out and once more, a month after the rollout started.

Image: Semrush.

“Since the update, we can see that Google seems to be taking a delicate stance, leveling out the rest of the SERPs instead of changing the top rankings due to CWV factors,” McIlraith said in reference to the share of URLs in which all three CWV metrics were “good.”

Image: Semrush.

“So far, we haven’t spotted any significant changes in rankings or managed to link them to CSW [sic] factors, so it’s hard to pinpoint any systematic patterns at this point,” McIlraith concluded, “But some initial analysis may imply that there is a general improvement trend in regard to CWV.”

“[CWV] has a measurable influence on the Google rankings,” according to SISTRIX. Approximately two weeks after the page experience update rollout was completed, SISTRIX evaluated how rankings changed for “good domains” (that meet all three CWV criteria) and “bad domains” (that do not meet at least one of the three CWV criteria).

Image: SISTRIX.

“Based on the Visibility Index, we saw that pages that meet all of Google’s requirements rank one percentage point better than the average,” Johannes Beus, CEO and founder of SISTRIX, said. Pages that failed at least one of the CWV metrics, on the other hand, ranked significantly worse (3.7% worse on SISTRIX’s Visibility Index).

Correlation is not causation. As mentioned at the top of this article, attributing performance to CWV optimizations may not be straightforward. “Maybe websites that have good Core Web Vitals scores also generally have better content?” Beus said, “There is therefore no final evidence, but there are strong indications due to the timing and the announcement by Google.” In addition, each study also highlighted the unusually high frequency of algorithm updates that occurred this past summer.

Optimizing Core Web Vitals with Priority Hints

At this point, it seems like Google’s statement that SEOs “should not expect drastic changes” continues to hold up. Nevertheless, UX is an important factor for most visitors and optimizing it can improve conversion rates. To provide site owners with more control over how their pages load, Google has recently introduced Priority Hints, an experimental feature available as an Origin Trial in Chrome 96+. 

The Google Flights page with an LCP background image loaded with and without priority hints. With the priority set to high, the LCP improved from 2.6s to 1.9s. Image: Google.

Priority Hints are a markup-based signal, available through the importance attribute, that allows you to tell browsers about the relative importance of a resource. This can be used to boost the priority of the LCP image, causing LCP to happen sooner and thus improve the associated metric (as shown above). Conversely, you can set the importance to lower the priority of above-the-fold content that may not be as important, like the second, third or fourth images in a carousel.

The importance attribute can be applied to the link, img, script and iframe tags. It can be set as “high,” “low” or “auto” (the default value that lets the browser decide the appropriate priority). 

The Priority Hints feature is available as an Origin Trial from Chrome 96 to 99 and will run until March 22, 2022. Developers or site owners can register for it here. As this is an experimental feature, the future of Priority Hints may depend on the feedback Google receives.

Optimizing Core Web Vitals complements holistic SEO

Sites exist to serve businesses and audiences. For businesses, search rankings should only be relevant with regards to their goals, which are typically generating leads or conversions. While the page experience update may reward content that performs well on CWV with better rankings, “You are not going to notice it when you have other, bigger factors going on,” Johnson said, “If you optimize your titles, you’ll see more of a lift in valuable rankings. If you are in a tie with another website then optimizing the Vitals can give you the advantage you want.”

Ultimately, the goal is to please users or potential customers, and improving your page experience via Core Web Vitals optimization can help you accomplish that, regardless of its impact on your rankings.

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20211027 SEL Brief

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Tuesday, October 26, 2021

Makes you miss the ‘Don’t be evil’ days; Tuesday’s daily brief

Search Engine Land’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s search marketer. If you would like to read this before the rest of the internet does, sign up here to get it delivered to your inbox daily.

Good morning, Marketers, it’s funny how the darlings of tech have become, to some extent, monsters.

Perception of Google, Facebook and Amazon has shifted greatly since their earlier days, when they had to compete based on the value they were able to provide. But, that was when they were disrupting entrenched business models; now, they call the shots.

Alleged collusion (Facebook and Google), poor data governance (Facebook) and egregious conflicts of interest (Amazon) are among the more recent headlines about these platforms. Consequently, marketers have become cynical or numb to this cycle, adopting an attitude that I can only describe as “Google’s gonna Google” (likewise for Facebook and Amazon).

We’ve grown to tolerate and even expect this type of behavior because, well, it happens a lot and the businesses we work for rely on the volume of users that are on those platforms. However, an apathy towards these issues means that they’re likely to persist: If they can get away with it, they will take more of your levers away, they will rip off your products, they will find ways to make you dependent on them — because we were too busy with our work to see the larger picture or because we didn’t care enough to speak out.

I’m not proposing a rebellion. I’m just suggesting that ensuring your stakeholders are aware of how industry news may be impacting them can help to shake off some inertia, for their own good. Perhaps they’ll finally start taking first-party data more seriously, or they’ll shift focus from marketplaces and invest more in their own sites. And, it sounds far less glorious, but submitting feedback means that product managers at these platforms have a trail of evidence that they can bring to decision-makers — Google’s rectification of its botched title change rollout is just one example of how valuable feedback was for the search engine. Don’t be afraid to be the change you want to see in the industry.

George Nguyen,
Editor


Google Search Console Search Analytics API gains Discover, News and Regex

Google Search Console Search Analytics API users are gaining data and features that were previously only supported in the web interface. After numerous requests from search marketers, Google announced yesterday that the API now supports showing data for Google Discover, Google News and also supports Regex commands.

Why we care. Many of you use APIs to help automate and streamline your day-to-day SEO practices and reporting. Having access to these additional data points and adding in Regex controls should make these reporting tasks easier and more automated. This should save you time for other SEO-related tasks, tasks you might have a harder time automating.

Read more here.


Google allegedly creates ad monopoly with Facebook to favor its own exchange according to new, unredacted details from Project Jedi

This past Friday a New York judge unsealed previously redacted documents in the lawsuit against Google led by the State of Texas. One of the main allegations of the antitrust lawsuit is that Google and Facebook colluded to rig ad prices and “kill header bidding” (the attempt by competitors to make the ad market less Google-centric).

“The lawsuit claims that when Facebook began to gain traction as a rival advertiser, Google made an agreement with Facebook to reduce competition in exchange for giving the social media company an advantage in Google-run ad auctions. The project was called ‘Jedi Blue,’” we wrote in April of this year.

The newly unredacted information shows just how deep the alleged agreement went between Facebook and the search engine giant. 

Jedi Blue and Facebook/Google ad exchanges. Code-named “Jedi Blue,” the arrangement between Facebook and Google meant that Google would “​​charge Facebook lower fees and give Facebook information, speed and other advantages in header bidding auctions in exchange for Facebook’s support of Open Bidding, Google’s header bidding alternative,” wrote Allison Schiff for AdExchanger.

Why we care. There is potential that publishers and advertisers have been overpaying and missing out on placements due to Google’s alleged collusion with Facebook to essentially rig the ad market. Also with Google promoting FLoC, FLEDGE, and the rest of their sandbox as a privacy solution for the open web, these revelations call into question their motives (especially if the company is sharing sensitive data with other firms that have agreed to terms with them for ads).

Read more here.


Google throttled non-AMP page speeds, created format to hamper header bidding, antitrust complaint claims

“The speed benefits Google marketed were also at least partly a result of Google’s throttling,” a freshly unredacted complaint from 16 plaintiff states alleges, “Google throttles the load time of non-AMP ads by giving them artificial one-second delays in order to give Google AMP a ‘nice comparative boost.’”

The point of slowing down non-AMP ads would be to discourage advertisers from using header bidding —  “In Google’s own words, header bidding was an ‘existential threat’,” the complaint reads. This is because header bidding brings multiple demand sources together, which may undermine the dominance of Google’s ad business and cut into the company’s revenue.

Why we care. Eligibility for the Top Stories carousels was a big reason for publishers to get on board with AMP, perhaps at the cost of limiting their ad revenue opportunities. If the allegations are true, then what Google was doing is essentially equivalent to making publishers spend more in its ad ecosystem while lying about why it’s better than header bidding — all the while, dangling traffic and visibility (from the Top Stories carousel) to tip the scales in its favor.

But, without seeing all the internal documents, it is difficult to tell whether some of these claims represent flawed interpretations. However, Google’s lack of transparency has always worked against it in terms of public trust.

Read more here.


We’re always learning how to manage our businesses, but are we also learning how to manage ourselves?

How many leads does Google My Business drive? More than the organic section of Google (although that’s still a good source of leads and shouldn’t be ignored), according to Joy Hawkins of Sterling Sky Inc. In her writeup, Hawkins emphasizes leads, not rankings, and compares GMB with organic, noting that both show year-over-year growth for her clients. There’s also a solid reminder in there about GMB not being able to track all phone calls.

The 411 on internal links. Does anyone even call (or remember) 411 anymore? Anyway, Lyndon NA, better known as @darth_na on Twitter, has created a thread covering the types of internal links, optimizing considerations and more.

Sorry, I got distracted. “Leaders can influence how their teams use always-on 24/7 tools like Slack to avoid the drawbacks of always-on 24/7 working,” said Marketoonist creator Tom Fishburne, “We have to learn to navigate the tradeoffs of faster communication and productivity — and set boundaries.”


What We’re Reading: ‘All social media companies want teens to use their services. We are no different.’ — Facebook

“Most young adults perceive Facebook as a place for people in their 40s and 50s,” according to a presentation by a group of Facebook data scientists to Chris Cox, the company’s chief product officer. “Young adults perceive content as boring, misleading, and negative. They often have to get past irrelevant content to get to what matters.”

Marketers have felt it for some time but now it’s all out in the open: The platform’s decline in younger users poses an existential threat (there seems to be a lot of those going around — see our story about Google and header bidding above). Teenage users of the Facebook app in the U.S. have declined 13% YoY since 2019 and are forecasted to decrease another 45% over the next two years. Additionally, adults between the ages of 20 and 30 are also expected to decrease by 4% over the same period. “Making matters worse, the younger a user was, the less on average they regularly engaged with the app,” Alex Heath wrote for The Verge.

Instagram is still popular with teens, but Facebook’s own data shows that it’s losing engagement in important markets, including the U.S., Australia and Japan. Development of “Instagram Kids,” the company’s product planned for children and a somewhat desperate attempt to regain market share amongst youths, has been halted after lawmakers denounced the initiative.

Facebook is now 17 years old, giving it a longer run than any other social media network. Unfortunately for the platform, the decline in daily users is likely to be accompanied by a decline in ad revenue as marketers look elsewhere to reach younger audiences.“Our products are still widely used by teens, but we face tough competition from the likes of Snapchat and TikTok,” Facebook spokesperson Joe Osborne told The Verge, “All social media companies want teens to use their services. We are no different.”

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