Monday, October 31, 2016

SearchCap: SEMPO survey, HTTPS & Halloween

searchcap-header-v2-scap

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Link Building

SEO

SEM / Paid Search

Search Marketing

The post SearchCap: SEMPO survey, HTTPS & Halloween appeared first on Search Engine Land.



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Here’s 5 Smart Ways to Plan Your E-commerce Sales Promotion

Ready for your next sales promotion?

For some ecommerce teams, it’s a time-consuming task deciding which items to markdown and how to publicize a sales event. However, sales promotions play an integral role in attracting customers.

A survey found that up to 50% of consumers make a purchase only with a promotion. Shoppers desire a good deal before they invest in your products. Moreover, your business may want the additional revenue.

“Sales promotions can give you the edge you’re looking for when it comes to revenue. Successful companies know that sales promotions are among the most effective methods of increasing sales and building customer satisfaction,” writes Emily Weisberg, content marketing manager at ThriveHive.

Take a strategic approach when planning your sales promotions. Below are five smart ways to help your team.

1. Select Specific Incentives

Sales promotions take various shapes and forms. Cater your incentives to fit your consumers’ needs.

Start by using customer analytics. Historical purchasing habits can uncover what promotions performed well. Social media comments also provide first-hand details on whether customers possess interest.

Next, match your findings with a sales initiative. From mystery discounts to purchased-based donations to bundle sales, several options exist.

Monetate “found that 56% of businesses agree that flash-sale campaigns are better received than regular campaigns.” Limiting the timeframe creates urgency for the customer to act now.

12-hour-flash-sale-ad
(Image Source)

Thinking about free offers? PaySimple’s Vice President of Knowledge Lisa Hephner explains the power of free incentives:

“Everyone loves free. Whether it’s free gifts, free refills, or free service segments, free sells. One of the most powerful free offers is free shipping for online orders, as evidenced by multiple studies where respondents highlight it as the most important factor in making a purchase decision.”

Figure out the best promotions for your customers. Review your data before moving forward.

2. Cross-Sell With a Purpose

Every sales promotions doesn’t need to involve discounting your signature product. Instead, it can focus on secondary items.

Cross-selling is another opportunity to provide value to your customers. Buyers love convenience, and they want to save time shopping at one place. And it eliminates the hassle of sifting through multiple ecommerce sites.

Align your promotions with products that complement one another. Give consumers the chance to buy everything they need from your store.

“Savvy marketers use this concept to increase sales by informing consumers how one product complements another. Cross selling can take several forms. Understanding your customers’ motivations helps you choose which approach to take,” says Sara Huter, a contributor at BusinessBee.

For example, if your company sells cell phones, your team can offer a promotion on the accessories, like bluetooth earbuds, phone cases, or charging cables.

buy-cow-buy-haystack
(Image Source)

Research found that “cross-selling was shown to be much more effective when presented on the checkout pages versus the product pages.” So, add images of promotional products in the sidebar menu.

suggestive-selling-zappos

Plus, cross-selling aids with bringing in more cash flow for your business. Amazon credits up to 35% of its revenue to cross-selling.

Think differently about ecommerce sales promotions. Don’t remove cross-selling from your list of possibilities.

3. Microtarget Your Customers

Microtargeting isn’t a new technique to your team. Nevertheless, you may be failing to put it into practice.

Segmenting your audience lets your business offer the right promotions to the right individuals. Customization speaks directly to consumers—signaling that you know exactly what they need.

Melissa Jenkins of Mel Jens Designs believes “running a successful promotion is all about finding that delicate balance between audience segmentation, great timing and setting the perfect price or placing the perfect offer.”

Examine your data to segment properly. Try geographical locations, buying habits, income levels, or even past purchasing behavior.

Dealers United Auto Group created mock ads targeted for car shoppers within 25 miles of the dealership that possess an interest in pets. Specificity is vital for effective micro targeting.

dealers-auto-group-micro-targeting
(Image Source)

A study reveals that 51% of marketers believe sharing data across their organizations is a major issue. Avoid data limitations that will hinder segmentation for your sales promotions.

Create an open dialogue across departments to gather all data about your customers. You’ll have more knowledge to build an accurate buyer persona.

Pinpoint who needs to know about your sales event. Microtargeting is a benefit to your company.

4. Hype Up Engagement

Draw attention to your sales promotions with social media and email campaigns. This extra engagement will get people interested in your sales incentives.

Facebook users spend an average of 50 minutes a day on its multiple platforms. Work with your team to promote sales on your social pages. Or even enlist the help of industry influencers to spread the word.

User-generated content (UGC) is also another way to lure shoppers toward your brand. Actual consumers enjoying your products authenticates your value to hesitate buyers.

“User-generated photos are a great way to generate social proof. Prospective customers see that your products are regularly being purchased people just like them, and feel more comfortable doing something that others are doing,” says Dan Wang, a content specialist at Shopify.

Big box retailer Target retweeted a post from loyal shoppers who made a funny video in one of its stores. Encourage customers to submit UGC of them unboxing your products.

Also, keep your email subscribers in the loop about promotions. Craft engaging emails that explain the benefits, provide social proof, and use a distinct call-to-action.

“When it comes to creating a high-converting marketing offer email, the final piece of the puzzle is using a prominent call to action button. This is important because buttons make it clear to the reader what the next step is and encourage them to click-through,” states Aaron Beashel, director of demand generation at Campaign Monitor.

Shout your sales promotions from the rooftop. Get shoppers excited to participate.

5. Move Toward Customer Loyalty

Returning customers spend on average 67% more than first-time customers. Consider promotions as a pathway to retaining customers.

Give your customers an opportunity to discover your brand’s values and culture. Sign up shoppers for your weekly newsletter, or enroll them in your rewards program.

Customer loyalty centers around building worthwhile relationships. However, buyers may only be interested in your promotions.

“The use of sales promotions can be positively utilised in order to encourage brand loyalty and brand switching by companies. However, academic research suggests that consumers can become loyal to sales promotions rather than a brand,” states Zhorna Ali, a sales and marketing assistant at M3.

To avoid consumers from brand switching, companies must thoroughly personalize their sales promotions strategy. Focus on specific product categories to remain competitive within the market.

Rather than giving sales incentives to everyone, Bare Escentuals limits its promotions to its loyal fans called Beauty Insiders. In the example below, customers received three free items with any order.

trio-makeup-ad
(Image Source)

Create plans to engage customers beyond your sales promotions. Earn their loyalty.

Prep for Sales Promotions

Planning for your next sales event involves lots of time and decision-making. You want to boost your revenue and satisfy customers.

Choose buyer-specific incentives that will attract people. Cross-sell products that complement one another. And think beyond the promotion by focusing on customer loyalty initiatives.

Upgrade your sales promotion. Prepare for it today.

About the Author: Shayla Price lives at the intersection of digital marketing, technology and social responsibility. Connect with her on Twitter @shaylaprice.

Choosing the right content marketing software for your business

content_304576991-ss-1920Managing the volume of marketing content that needs to be created, distributed, analyzed, and managed has become complicated, time consuming, and costly for many organizations. A crowded field of content marketing tools has emerged to help brand marketers automate their content marketing strategies and tactics.

Marketing Land’s all new “Content Marketing Tools: A Marketer’s Guide” examines the market for content marketing tools and the considerations involved in implementing this software into your business.

If you are thinking about implementing a content marketing tool, searching for the best content marketing resources, or simply want to learn more content marketing, you need to read this report.

Visit Digital Marketing Depot to download this Marketing Land guide.

The post Choosing the right content marketing software for your business appeared first on Search Engine Land.



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Take the State of Search Survey from SEMPO & Search Engine Land

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SEMPO, in partnership with us at Search Engine Land, is asking the search industry to participate by completing the annual State of Search Survey. The survey is available by clicking here.

Those who take the survey will be given access to a free of the in-depth report that is written up based on the survey results, a value of $400. Also, you will also be eligible to win a free pass to the 2017 SEMPO Member Forum, courtesy of SEMPO or a FREE all-access pass to SMX West on March 21st-23rd, 2017 courtesy of Third Door Media.

You do not need to be a SEMPO member to complete the survey and/or be eligible for the above.

The survey asks questions about:

  • Search engine optimization (SEO / organic search)
  • Paid search (pay-per-click advertising or paid search)
  • Social media
  • Email
  • Mobile
  • Display
  • Integration, Emerging Trends and more​​​​​​​

Again, please complete the survey over here.

The post Take the State of Search Survey from SEMPO & Search Engine Land appeared first on Search Engine Land.



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Meet a Landy Award winner: Quick on its feet, Point It wins Best B2C Enterprise SEM Initiative

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Katy Tonkin (left) and Maddie Cary of Point It accept the Landy for Best B2C Enterprise SEM Initiative.

The mission they chose to accept: To build and activate paid search campaigns to promote the surprise product launch of the Surface Pro 4 and Surface Book on the US Microsoft Store web site — in less than 24 hours.

Mission accomplished. For its quick execution of tailored, target campaigns that exceeded expectations, Seattle-based Point It Digital Marketing took home the Landy award for Best B2C Enterprise SEM Initiative. This was Point It’s second consecutive Landy win.

Not only was time not on their side, once the campaigns were launched, Point It faced stiff competition from other authorized sellers and retailers carrying the new Surface products.

Point It focused their campaign structure and keyword strategy on reaching lower-funnel prospects who knew about the new products and were searching on brand keywords that signaled purchase intent. Negative keywords were added to funnel target prospects to the right products.

Ad copy was crafted with product specific description copy tailored to keywords in tightly themed ad groups. Callout extensions highlighted specific product details and sitelinks provided easy navigation to product selection in the respective campaigns.

The team also initiated RLSA campaigns using BlueKai to pass audience segments into Google for targeting that proved to be highly successful. Overall, the campaigns exceeded their targets.

“This award win is a reflection of the way our paid search team executes every day,” said Maddie Cary, Director of Paid Search at Point It. “We try to think ahead and set up account management processes that allow us to scale or move with agility and efficiency. So when our client had a surprise product launch that needed to get turned around ASAP, we didn’t panic. We brainstormed, formalized, and delivered within 24 hours on a paid search plan we were proud of that capitalized on critical window of revenue opportunity for the client.”

“This is one of the most heroic SEM stories ever told,” said Landy judge Matt Van Wagner, president and founder of Find Me Faster, “Point It was uniquely qualified to take on a new product launch, but to build, test and deploy within 24 hours is the equivalent of NASA’s first landing on the moon!”

The post Meet a Landy Award winner: Quick on its feet, Point It wins Best B2C Enterprise SEM Initiative appeared first on Search Engine Land.



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Why all search ads seem the same (and what you can do about it)

Men in Uniform

Let’s face it: anyone with an AdWords login, bank account and keyboard can create ads for search. It can be a Wild West out there, which means that many ads ultimately fail. They fail because they don’t capture the attention of searchers, because they don’t include the best information, and frankly, because they look like every other ad out there.

Your paid search ad strategy goes way beyond the 140 text characters allotted to you. It starts with that, sure, but the entire architecture of your ad from the text to the extensions should all support a strategic message about your brand, its products or services.

So in this post, we’ll look at some of the steps you can take before you type that first word of text, so you can construct informative, eye-catching ads that truly support a company’s goals and stand out from the crowd.

Get into the mind of the business and consumer

You can’t very well create impactful ads without first understanding the business and consumer needs inside and out. And there are several ways you can facilitate research to get a 360-degree view of the company. Let’s look at those now.

Interviews and questionnaires

Create a questionnaire you can send to employees from various departments — like customer service representatives, sales teams or product teams — or talk to them directly. These folks are on the front lines every day and should have some interesting insight.

Sample prompts and questions include things like:

  • Describe your target audience.
  • Do you have a secondary market you’re looking to tap into as well?
  • What’s most important to your target audience when they purchase Product or Service X?
  • What are your customer pain points, and how do you solve them?
  • How often does your target audience need or buy your product?
  • What are three to five key selling points for your company and product or service?
  • Do you experience seasonal slow or peak times?
  • What does the company promotional or event calendar look like currently?

Customer reviews and testimonials

What a company’s customers have to say (the good and the bad) can do a lot for the ad strategy. Read as much of these as you can to see if you can spot any trends that you can work into the ads.

You may also want to talk to key folks in the organization about any negative trends in reviews. Oftentimes, internal teams are not aware of what the customers are saying, and a conversation like that can be helpful so they can tweak their strategy.

And remember that when it comes time to create the ad, you also have things available to you in AdWords like review extensions for third-party reviews and seller ratings that can help highlight those praises.

Study the competition

Understand how the company is the same and different from its competitors. And watch out for the we-don’t-have-any-competitors response. If you run into that, simply search in Google using the top keywords you plan to target to get a better picture of who you’re up against.

But be aware: Sometimes the ads that show up for the keywords aren’t really your competitors. For example, if Target shows up for a specialty dance shoe, use your discernment in assessing if Target really is a competitor to a specialty dance shoe company.

In this sense, an exercise like searching for keywords can really get you up to speed on the competitive landscape.

Reviewing competitor ads can also be a good thing if you don’t let what they are saying influence too much the ads you want to create (Remember, you’re trying to get away from what every other ad is doing).

However, it can help you spot missed opportunities for your own ads — places where you can one-up the competition. And sometimes, you can learn from them, too — so go in with an open mind.

Then, having candid conversations with the company about the competition’s advertising (what they like or don’t like) is also important in the strategy phase.

Understand your other marketing efforts

It’s good to understand the full scope of the company’s marketing efforts in other channels because they often inform and influence one another. So get plugged into the strategy by talking to other teams and vendors and looking at product guides, subscribing to the company’s mailing list and so on.

You can learn a lot of about the tone and the messaging of the brand by how it communicates, and you can then incorporate that into the advertising.

Plus, when you know what the other marketing teams are doing, you’re more likely to be able to work with them on the things that impact both your channels (for example, website speed) and react quicker in any given situation (for example a PR crisis).

Like any other marketing or sales effort, you have to put in the research to understand both the business needs and the audience desires. With those two areas researched well, you can begin to create killer ads that stand out from the crowd.

The post Why all search ads seem the same (and what you can do about it) appeared first on Search Engine Land.



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When going HTTPS, don’t forget about local citations!

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Migrating your site to HTTPS is all the rage these days. Google is on the record as saying that using “https” in your URLs can give a site a ranking boost.

That said, going HTTPS has its share of SEO challenges. Here are but a few of the HTTPS horror stories we have witnessed over the past year:

  • Sites go HTTPS and don’t redirect or canonicalize the HTTP URLs to their HTTPS versions.
  • Sites go HTTPS without telling the SEO team, who freak out when they check into Google Search Console and see branded traffic has started to tank (Hint: check the HTTPS profile in Google Search Console that no one set up because you forgot to tell the SEO team).
  • Sites go HTTPS without making the site truly secure. For example, if you are serving your CSS file from an HTTP URL, you will need to update the CSS URLs to HTTPS. If you don’t do this, your browser may start to show an insecure warning like this:
  • Even worse, Google may start showing insecure site warnings next to your URLs in search results — a nice way to depress CTR, if that’s what you’re into…
  • Sites go HTTPS, get some links to HTTPS URLs, and then revert back to HTTP for whatever reason. Now, whenever someone clicks on one of those HTTPS links, they are going to get an “insecure!” warning like this:
not-private

Things can get complicated when you’re trying to keep track of all of the technical best practices, particularly if you’re working on migrating a huge, complicated site with multiple teams and vendors, which is often the case with multi-location brands.

One of the bigger complications we often come across is how to handle your local citations — the listings for your locations on various local search services such as Google My Business, Yelp, YP.com, and the main business listing data aggregators such as Acxiom, Factual, InfoGroup and Neustar Localeze (or whichever services provide listings in your country).

Now I see you scratching your head, thinking, “I thought this HTTPS stuff was just about my website. What does it have to do with a business listing on another site?” In short: plenty.

Over the past couple of years, we have conducted several studies on the impact of cleaning up your local citations, and in our experience, one of the best things you can do is remove redirects from your citation links, particularly your Google My Business listings.

Often, we see brands go HTTPS and forget that their citations still all link to HTTP URLs. This may seem fine, as the HTTP links redirect to HTTPS — but in one fell swoop, you have redirected all of your local citations, which now may be negatively impacting your Local Pack rankings.

Let’s say you have a business with 1,000 locations. Each location likely has 150 to 300 citations. So on the low end, this is 150,000 links for this site all going through a 301 redirect (at best). According to this Moz post about an accidental redirect test Wayfair.com conducted, they saw a 15 percent reduction in traffic, on average, after doing 301 redirects. In our thousand-location situation, that means we could be losing 15 percent of the traffic to each of these location pages. That’s a lot of traffic to lose.

And if you have decided not to migrate your image URLs to HTTPS (For some reason, image URLs are often the neglected stepchildren of redesigns), now any image URL that you have added to your GMB profile is likely broken.

We just worked on a case where the brand had created a new HTTPS logo URL, so every other site that had been serving the logo from the HTTP URL was now serving a broken image, including every Google My Business page. #OOPS

So maybe when you put your “we’re going HTTPS!” plan together, make sure you have someone on hand to deal with your local citations. It might make you feel a bit more secure…

For further reading on going HTTPS, I strongly recommend Fili Wiese‘s “All You Need To Know For Moving To HTTPS.” It’s the best thing I have read on the subject anywhere.

make-citations-great-again

PS: Don’t get too freaked out about going HTTPS. Over the past six months or so, we have seen some sites make some truly epic HTTPS migration screw-ups with little Google downside. It may be the case that since Google has promoted HTTPS so much, they have made the algorithm a bit more forgiving to avoid too many #HTTPSUCKS tweets. Your mileage may vary.

PPS: You’re the SEO person. You have made a career out of studying how to take advantage of Google’s algorithms while asking for resources from people who often don’t understand what it is that you do all day. So don’t blow it by being the one who champions migrating to HTTPS. Let the CIO do it.

The post When going HTTPS, don’t forget about local citations! appeared first on Search Engine Land.



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Sunday, October 30, 2016

Halloween Google Doodle treats searchers to Magic Cat Academy game a day early

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Google’s Halloween doodle arrived a day early this morning – giving trick-or-treaters extra time to beat Google’s Magic Cat Academy game that now resides on the homepage.

Players are instructed to draw simple shapes on the screen to scare away ghosts creeping toward Momo, the cat-magician casting spells at the center of the game.

According to the Google Doodle Blog, the development of the game involved four different teams – art, engineering, production, and an “extra help” group that produced the music. Players navigate through five different levels of Magic Cat Academy – all set in a school environment – racing against time to swipe away ghosts headed toward Momo.

Google says it started with numerous ideas of elaborate symbols to draw, but in the end, decided a “short game against the clock” was a better option.

“Plans like the ‘Eiffel Tower spell’ were abandoned, and similarly, gag spells didn’t make the cut,” says Google, “Regardless, we loved the process of dreaming up the possibilities.” The Doodle team shared the following early mock-up of the game:
halloween-doodle-2016

So far, I’ve only made it to level three – but, I’m not much of gamer, so my results are not the best measure of the game’s difficulty. At the end of the game, players are given the option to share it via social channels or email, and the search icon leads to results for a “Halloween” query.

Google says the game was inspired by an actual cat named Momo who belongs to Doodler Juliana Chen. You can read more about early versions of the game and see a picture of the actual cat behind Magic Cat Academy at: Google’s Halloween 2016 Doodle.

The post Halloween Google Doodle treats searchers to Magic Cat Academy game a day early appeared first on Search Engine Land.



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Friday, October 28, 2016

SearchCap: AdWords Partners bug, AMP upsets publishers & SEO power

searchcap-header-v2-scap

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Searching

SEO

SEM / Paid Search

Search Marketing

The post SearchCap: AdWords Partners bug, AMP upsets publishers & SEO power appeared first on Search Engine Land.



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How to Find the Conversion Drivers of Your Website with the Funnel Report

There may be a lot of unanswered questions you have about some the big-picture questions with your website. Perhaps you’re asking:

Do demo requests or signups lead to more paying customers?

Does that product video lead to more signups?

Does the self-service onboarding plan lead to more customers?

Does offering a buy one, get one sale increase purchases?

In cases like this, there are options that a visitor can take to reach conversion. But, it’s often difficult for marketers to know which one has a better effect on the funnel.

The Kissmetrics Funnel Report answers these questions. Here’s how.

Finding the Biggest Conversion Drivers on Your Site

The traditional SaaS Funnel looks something like this:

  • Visited site
  • Signed up for a trial
  • Used product
  • Upgraded to paying

But what if a visitor could sign up or schedule a demo before using the product? The only solution to knowing which one converts better would be to create two separate funnels and compare the results. That is, until now.

The Kissmetrics Funnel Report allows you to add and/or statements in a step. So our hypothetical funnel could look like this:

  • Visited site
  • Signed up for a trial or Scheduled demo
  • Used product
  • Upgraded to paying

Here’s how to set that funnel up, and how to view the results:

View the Funnel Results

I’m not going to bore you with the details of setting up a Funnel Report. We’ve covered it before here and here. As long as you have your events and properties set up, creating a Funnel Report is as easy as putting shoes on. Let’s get straight into the results.

We’ll first look at the people that signed up:

saas-signup-funnel-new-report

And scheduled a demo:

saas-demo-requested-new-report

Notice a difference?

Looks like signups drive significantly more product usage and customers (54 compared to 0). If this was your data, you’d know you should remove demo requests from the website so 100% of users go straight to signing up.

What’s Holding Back Your Marketing Site?

How many elements are on your website, seemingly harmless but actually detracting people from signing up or converting? They’re there, but you don’t know how they’re affecting the rest of your funnel.

Using the Or statements (like we did) in the Funnel Report is a great way to find the best performing elements on your site. Best of all, you don’t need to run an A/B test. All this data is already in Kissmetrics, and as long as you’ve been tracking it, you can see the performance.

Happy optimizing!

About the Author: Zach Bulygo (Twitter) is the Blog Manager for Kissmetrics.

Report: AMP causing monetization frustration among some news publishers

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According to a report in the Wall Street Journal, Google’s Accelerated Mobile Pages (AMP) are meeting with mixed reviews from publishers. The core issue for publishers is that AMP pages don’t generate the same amount of revenue and don’t give publishers as much control over ads.

The article asserts:

For some publishers [preference for AMP in search results] is a problem, since their AMP pages do not currently generate advertising revenue at the same rate as their full mobile sites. Multiple publishers said an AMP pageview currently generates around half as much revenue as a pageview on their full mobile websites.

That’s largely because of limitations related to the types of ad units AMP pages will allow and the ad technology providers that are currently integrated with the platform, those publishers say.

AMP ads are standardized and don’t allow certain kinds of interstitials or takeovers, which enable publishers to charge more or offer more customization. However many of those higher-profile or customized units are objectionable to users.

Google disputes the notion that AMP won’t monetize for publishers. Properly implemented, Google says, AMP pages can generate revenue comparable to publishers’ existing mobile sites. CNN and the Washington Post are cited in the article as example publishers whose AMP pages generate revenue at roughly the same levels as their mobile sites.

The article also states that some publishers don’t want to go on the record discussing AMP challenges because they fear retaliation from Google. That conspiracy mindset isn’t helpful however. Google needs to hear directly from publishers about their concerns and issues. Many of these publishers also believe, apparently, that AMP adoption will be forced on them as a ranking factor.

While Google has said that AMP usage isn’t a ranking factor, page speed will become one soon. Google has said AMP pages are 4x faster and use 10x less data compared to non-AMP pages and that, on average, AMP pages load in less than one second. As a practical matter, Google probably can never turn AMP directly into a ranking factor because it would get spanked by antitrust authorities (at least in Europe) were it to do so.

As mentioned, a few publishers told the WSJ that they were generally happy with AMP performance and monetization. They added that an increasing percentage of their mobile page views are coming from AMP pages.

AMP is Google’s attempt to make the mobile web a more user-friendly place and increase user willingness to visit mobile websites (vs. apps). That in turn will benefit mobile search usage. So while there’s a larger “altruistic” goal of speeding and cleaning up the mobile web, there’s also a very self-interested aspect to AMP that ties directly to mobile search revenue.

The post Report: AMP causing monetization frustration among some news publishers appeared first on Search Engine Land.



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The SEO power of portfolio entries, case studies & testimonials

The SEO Power of Portfolio Entries for small businesses

SEO and content marketing can be tough for small businesses. Creating content that answers the frequently asked questions in your industry may not be too difficult, but getting it found in search engines is not so easy if you are a small local player. Even if you could rank a piece of content nationally, would it turn into business? Could you handle the influx of leads if it did?

The digital marketing channels and tactics you use are a strategic decision — and in many cases, traditional content marketing is not the best choice for small local businesses. This is a different story for SaaS (software as a service) companies and the like, which can easily scale users and deliver their product on a national or international basis. But for the small local guys, traditional content marketing can lead to a lot of head-scratching and wasted effort.

The SEO power of portfolios

This is not to say that content marketing is completely useless for small and local businesses — rather, that there is a strategic decision to make regarding the kind of content you create and how you promote it. And often, the key to smart local content marketing efforts is simply in the work that you do for your customers.

This is the content that really demonstrates what you do, where you do it and who you do it for, which is the information that really matters. Of course, “portfolio” is kind of a catch-all term — we are just as interested in case studies, reviews and testimonials as fair game for small business content marketing efforts, and often a single piece of content may contain one or more of these elements.

Consider:

  • portfolio entries;
  • case studies;
  • reviews; and
  • testimonials.

This kind of content has two main benefits:

1. Topical scope

Creating portfolio content provides very specific examples of your work. In the case of a painting and decorating company, it could be a certain kind of property in a very specific location: painting and decorating a Victorian house in Boldmere, Sutton Coldfield.

This can zoom into a hyper-specific activity or location or zoom out to be more general. This broad or specific approach can apply to the job and the location in which you operate, creating the opportunity for smart local content, which so, so important for local businesses.

Take the following examples of portfolio pieces (Note: I am in Birmingham, UK, so examples reflect my own location and areas): 

  1. Renovation of skirting boards in a Victorian house in Boldmere, Sutton Coldfield, Birmingham
  2. Repair of ceilings in 1970s semi-detached house in Walmley, Sutton Coldfield, Birmingham
  3. Complete rewiring and electrical refit of a five-bedroom, three-story Victorian house in Boldmere, Sutton Coldfield, Birmingham
  4. New heating system, radiators and pipework in five-bedroom, three-story Victorian house in Boldmere, Sutton Coldfield, Birmingham
  5. Rebuilding chimney on 1970s semi-detached house in Mere Green, Four Oaks, Birmingham
  6. Repointing of chimney on Edwardian property in Four Oaks, Sutton Coldfield, Birmingham
  7. Roof repairs to eliminate damp issues on terraced house in Wylde Green, Sutton Coldfield, Birmingham

These content pieces improve the scope of search terms you can rank for by detailing very specific jobs within your overall business category and focusing on other key details.

In the examples above, we have looked at the specific jobs in various trades, micro and metro areas, and specific types of property. All of these details would likely be missed in your traditional service pages — or poorly implemented in an effort to create catch-all service and location pages that are, more often than not, not really up to scratch.

There is a good chance your pages would now rank for search terms like:

  • builder repointing chimney mere green;
  • roof repair terraced house wylde green;
  • rebuild chimney semi detached house four oaks;
  • plumber new heating system boldmere; and
  • … many more just like this.

Sure, these are going to be low-volume terms, but they are highly specific. And with localized search removing the need to enter your location, and an ever-smarter and mobile- (and voice-) driven search landscape, consumers are searching in more detail than before.

2. Credibility

Getting folks through the digital front door is great, but you must then convince them to take action — and portfolio content again comes up trumps here.

Too much SEO thinking is done in a silo without enough consideration of the real users who will land on your pages. All too often, we see small businesses creating overstretched and over-optimized location pages that have keywords crammed in to help them rank but provide a poor landing page experience.

Creating portfolio entries, case studies, testimonials, and even reviews (which hopefully you are not creating as such and are requesting) opens you up to increased search engine traffic with real local users and provides the information these customers need to make an informed decision to do business with you.

Most local businesses are offering the same exact service as their competition, and this undifferentiated marketplace creates a difficult environment for prospects to choose Company A over Company B. Smart marketers and small businesses out there will see this obstacle as an opportunity to stand out amongst their peers with carefully crafted portfolio entries that illustrate a strong reputation — thus making it clear that they are the best choice for these weary internet browsers.

Powering up your portfolios

As ever, the best way to illustrate what I am getting at here is with examples, and the following are in part drawn from my own recent struggles to identify various contractors to help with the renovation of our new (very old) house.

I am pretty handy on a PC and the internet but utterly hopeless when it comes to the practical skills required to renovate a house. As such, I have spent a considerable amount of time on the internet trying to locate a range of local tradesmen, including electricians, plumbers, central heating specialists, plasterers, painters and decorators.

All in all, it was a nightmare to manage from behind the keyboard. Indeed, the process was so difficult that in the end, three of the four contractors I ended up working with came by referral; only one was someone I found via the internet.

This tells me that there is a huge opportunity for traditional contractors to optimize their digital presence and win more work. After all, I am about as search engine and internet savvy a user as you are going to get — so if I failed at this task, what must your average consumer make of the wasteland of small business websites?

What we commonly see, particularly around the traditional trades, are business directory sites and portals aimed squarely at users trying to find a local tradesman. These all tend to provide a raft of reviews and are highly visible, yet I found it very hard to distinguish one business from another.

In fact, a search for “plumber in birmingham,” which is a trade and the metro location where I live, returns 10 results, and eight are a directory or portal of some sort. This makes some of Google’s recent comments regarding directories somewhat curious — both Gary Illyes and John Mueller of Google seemed to imply that securing directory placements was an outdated practice or “very often not the right way to build links.”

But certainly in the UK, directories — and in particular, vertical directories — are still hugely visible in many local business categories. The following image shows that five of top six listings for “plasterer in birmingham” are directory listings, but I really want to see an actual website for these companies to aid in decision-making.

many results are still directories

When it comes down to it, what I wanted to see was that the various contractors had tackled similar jobs (experience) and had done a good job (credibility). What was out there did not fill me with confidence and enable me to do that.

Structuring your portfolio entries

The specifics here will vary for each business, but I would be looking at the following kind of loose structure as a starting point.

  1. The problem. What was the issue? Where was the pain?
  2. The solution. How did you help? What measures were taken?
  3. Testimonials and reviews. Can you get the actual client to add some feedback to this page?

This does not have to be a huge piece of content — you can simply outline the problem (damp in first floor bedroom) and detail the solution (repoint and cap chimney) along with all the other important details (type of property, location and so on). In most cases, you will want to add images, so it always makes sense to take photos of the job as you progress. You can then largely tell the story via the photos you take and keep the actual text concise and to the point.

Of course, you will need to get permission from the customer, but if you do a great job and gently stroke their ego and tell them just how happy you are with the project, then this will generally help you secure permission — and of course, this can lead to asking for that client testimonial.

TL;DR

SEO does not exist in a silo, and the lines between smart SEO, content marketing and demonstrating your credibility are forever blurred. Often, the same content can tackle these three important goals for small and local businesses.

More often than not, the best content marketing options for small and local businesses is the creation of portfolio content that widens the search terms you will be found for and demonstrates your credibility in completing jobs for your local customers.

When executed well, your portfolio content will widen the search terms you can be found for and attract more local search engine users while simultaneously demonstrating your credibility for an SEO and marketing win-win.

The post The SEO power of portfolio entries, case studies & testimonials appeared first on Search Engine Land.



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Micro-moments and beyond: Understanding and optimizing for consumer intent

consumer-customer-mobile-shopping-ss-1920

Google introduced the concept of micro-moments over a year ago, and since then, the company has consistently published supporting information as it relates to specific industries and user behavior across content platforms.

If you’re unfamiliar with micro-moments, they’re essentially a way of framing a user’s path to purchase or to conversion, with specific focus on mobile and the needs or questions users search on Google along with way. The concept of micro-moments is easily digestible and provides a great way of conducting and organizing keyword research, something search marketing practitioners and decision-makers alike can certainly appreciate.

At our agency, ZOG Digital, we’ve been developing ways to comprehensively identify micro-moment opportunities for clients while mapping and optimizing to the consumer’s conversion path. The following is a high-level look at our approach and a few of the resources we use.

1. Identifying micro-moments: The consumer journey

Before you can identify micro-moment opportunities, you must understand the structure or user path and adapt it to your particular business or vertical. For instance, we categorize micro-moments for hospitality clients into Dreaming, Exploring, Planning and Booking; these buckets support each step in the consumer journey to bookings, and keyword opportunities can logically be categorized within them.

identifying

Google uses a fairly ubiquitous micro-moment structure of “I want to know,” “I want to go,” “I want to do” and “I want to buy.” Unlike the categorization structure I noted above, Google’s classification maps micro-moments to different types of consumer journeys with additional research to support best practices for search content.

Either of these examples can work, as long as consumer intent can be appropriately segmented. Keywords are the backbone of this phase and enable future content to be planned, developed and published by each opportunity category.

2. Organizing micro-moments: Defining parameters and collecting data

With keyword categorization structure understood, the next step is to map out the keyword modifiers that users will use in their path to conversion. Our philosophy is to use all available modifiers, with an understanding that not all will apply to each client. This approach allows us to cast the widest net and effectively understand the micro-moment opportunity size.

Here are some example modifiers grouped under questions and prepositions:

Questions: (Keyword) + Where, Which, Who, Why, What, How and Are

Example hospitality-related searches using questions could be “Things to Do in San Francisco” or “Where to Stay in Miami.”

sfo

Prepositions: (Keyword) + With, Without, Versus, Near, Like and For.

Example retail-based searches using prepositions could be “Tablet vs. Laptop” or “Ceiling Fan with Lights.”

tablet_laptop

At ZOG Digital, we predefine all keyword modifiers so we can map across keyword lists at scale. However, if you’re looking to define micro-moments across a small set of keywords, we recommend Answer the Public and Keyword.io as great starting points. Answer the Public predefines questions and prepositions automatically, while Keyword.io allows you to segment keyword results by questions once they’ve been retrieved.

It’s important to note that collecting micro-moment data doesn’t stop at the keyword level. To effectively understand opportunity size and prioritize tactics, consumer intent and demand needs to be identified and grouped within the aforementioned consumer journey stages. This research process provides a segue into our next step, which is building a plan for ROI.

3. Forecasting and prioritizing for ROI

The next step to moving forward with micro-moment opportunity analysis and planning is to forecast potential and prioritize for ROI. My agency developed our own tool, the Keyword Revenue Forecasting Tool, to automate this process with historical client performance data, but a basic one can be created through Excel and a few simple formulas.

First, you’ll need to determine a click-through rate by keyword position. There are numerous data sources for this — we like Advanced Web Ranking, as they regularly update their CTR data. The best option, if you have enough data, is to use Search Console and filter out branded keywords. This will then most closely resemble the CTR you can expect from each keyword position.

keyword-revenue-forecast-1

Second, you need to forecast how your rankings can improve over time. This is a bit tricky without substantial historical data, so the next best option is to look at where similar websites rank for the keywords you’re targeting. Check the domain and PageRank of the websites that rank in the top positions for each keyword. If you are within range comparatively, chances are that you have a likelihood of competing, assuming you’re conducting comprehensive on- and off-page optimization.

The improvement over time is tricky here — if you have performed SEO in the past for the site, you should be conservative and make assumptions based on performance you have observed historically.

keyword-revenue-forecast-2

Finally, you can now calculate potential return based on the metrics you have available:

(keyword position CTR) x (keyword search volume) x (organic conversion rate) x (organic average order value)

When possible, we like to make these calculations at a categorical level, applying unique conversion rate and average order volume (AOV) data to get the most accurate results.

4. Content analysis and selection

After assessing the value of keywords and micro-moments, one final step needs to occur before defining content topics and types. It’s important to examine and dissect the search results and content that currently exists for each keyword. Because Google takes into account the context of each search term and displays the most relevant results, the types of results revealed will give you an idea of the intent behind the query.

For example, a search term with modifiers like “best” or “top” may imply the user is seeking an article, blog post or list, while a search term that includes modifiers like “discount” or “buy” may suggest the user is looking for a product page.

Inspecting content types indexed in search results can inform future content that will succeed at each stage of the consumer journey. Particularly, deciphering content trends for each phase will inform the long-term content strategy for brands and agencies to begin building together.

­With micro-moments inspired by Google, savvy marketers can see the consumer journey through a new lens and gain further insights from keyword categorization. Google has recently published an article, “Micro-Moments: 5 Questions to Ask Your Agency,” that concisely summarizes many of the aforementioned steps and recommendations. We highly encourage reviewing for assessing agency partners and internal teams alike.

The post Micro-moments and beyond: Understanding and optimizing for consumer intent appeared first on Search Engine Land.



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Due to a bug, AdWords Partners are told they’re Search Ad specializations have expired

google-penalty-jail-ss-1920

Many agencies with Google Partner status received an email from Google late yesterday telling them, “You’ve lost your Search Ads specialization” and will need to retake their exams.

A bug has apparently triggered the emails after a change was made yesterday and affected Partners in many markets. Steve Seeley tweeted a screenshot of the email yesterday and cautioned others to “not flip out if you got emails like this last night or this morning. It is a bug. Our entire status is blank.”

When Partners login to their Partner account to see their performance, the Company Specialization scores and spend fields are empty.

Italy-based digital marketer, Gianpaolo Lorusso tells us it’s likely a global bug, and is definitely affecting  US, Italy, Germany, Austria, Switzerland, and Spain.

We’ve reached out to Google for comment and will update when we hear back.

The post Due to a bug, AdWords Partners are told they’re Search Ad specializations have expired appeared first on Search Engine Land.



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Search in Pics: Google bumper car, pop up stores & Halloween decorations

In this week’s Search In Pictures, here are the latest images culled from the web, showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have and more.

Google Partners pillow:

google-partners-pillow
Source: Instagram

Google Halloween:

google-halloween
Source: Instagram

google-halloween2
Source: Instagram

Really big Android:

big-android
Source: Google+

Google pop up store:

google-pop-up-store
Source: Instagram

Google bumbper car?

google-bumper-car
Source: Instagram

The post Search in Pics: Google bumper car, pop up stores & Halloween decorations appeared first on Search Engine Land.



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Thursday, October 27, 2016

It’s not too late to maximize your Google Shopping in time for the holidays

webcast_500035351-ss-1920Whether you’re a beginner or a paid search pro, it’s not too late to improve your Google Shopping campaigns in time for the holidays. Join us for this November 10 webcast and learn how to optimize for search success with Google Shopping ads. Our expert panel will discuss:

  • how to create “quick wins” in your Shopping account;
  • how to combine paid search with Shopping campaigns for better results;
  • more effective use of product pricing in your Shopping strategy; and more.

Register today for “It’s Not Too Late! Maximize Your Google Shopping in Time for the Holidays,” produced by Digital Marketing Depot and sponsored by Crealytics.

The post It’s not too late to maximize your Google Shopping in time for the holidays appeared first on Search Engine Land.



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SearchCap: Voice search, Bing Ads & scary SEO

searchcap-header-v2-scap

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

  • It’s scary how many ways SEO can go wrong
    Oct 27, 2016 by Patrick Stox

    In search engine optimization, sometimes even small errors can have a large and costly impact. Columnist Patrick Stox shares his SEO horror stories so that you can be spared this fate.

  • A Penguin’s Tale: Responding to the latest update
    Oct 27, 2016 by Dave Davies

    What should SEOs do to make the best of the new Penguin update? Perhaps not much. Columnist Dave Davies notes that while Penguin 4.0 was indeed significant, things ultimately haven’t changed that much.

  • Now you can share budgets in Bing Ads, too
    Oct 27, 2016 by Ginny Marvin

    Assign one budget across a set of campaigns to save time monitoring and adjusting allocations.

  • Comparing Google Assistant on Pixel to Apple Siri on iPhone 7
    Oct 27, 2016 by Barry Schwartz

    Watch YouTube creator Marques Brownlee have Google and Apple battle it out over their smartphone voice assistants.

  • 5 marketing predictions for the next 5 years
    Oct 26, 2016 by Digital Marketing Depot

    The marketing world continues to evolve rapidly, often without warning. So it’s vital to constantly evaluate the industry and marketplace in order to stay current and competitive when changes happen, or risk being left behind. This guide from Emarsys highlights five of the biggest trends marketers and retailers should expect to see, and how they […]

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Link Building

Searching

SEO

SEM / Paid Search

Search Marketing

The post SearchCap: Voice search, Bing Ads & scary SEO appeared first on Search Engine Land.



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The Ultimate Guide to Getting Sky-High Conversions From Twitter Ads

Will anyone actually click my ad and buy my product?

It’s a terrifying question, but an important one. Turns out that everyone (including you) wants to get more conversions from a Twitter ad campaign.

You spent countless hours writing lead magnets, creating landing pages and sales pages, and then later you set up a Twitter ad campaign to get some traffic.

While running ads is a great way to get some quick exposure, Twitter is a different ad platform. If you don’t understand the way it works, you might be wasting your money as well.

In today’s post I’ll be sharing some killer tips and resources to get sky-high conversions from Twitter.

So, would you like to know how to advertise on Twitter?

How about more advanced approaches to getting more followers, more leads, and more customers for your business?

But let me make it clear…

If there are secrets or special formulas that can magically unlock the power of Twitter advertising out there, I don’t know them.

What I do know, is exactly what the experts are doing — day in and day out.

And now, you will too.

But first let’s take a look at why you should invest in paid Twitter ads.

Why You Should Invest in Paid Twitter Ads

Twitter is a great social media channel for marketers, as it unofficially has 310 million monthly active users. Paid Twitter ads is an incredible way to complement your social media efforts. With Twitter advertising you can reach thousands of targeted customers and followers.

But why do you need to invest in paid twitter ads?

Organic Reach is Declining

Recently, Twitter made changes to their feed. Now, instead of getting all the recent tweets, Twitter only shows the tweets which they think are relevant to you.

Much like what Facebook did with their platform.

And just a few months ago, Twitter launched Engage which is for celebrities, influencers, and public figures that’ll curate the most popular tweets, mentions and replies.

This clearly shows that the reach of social media is plummeting day by day. Considering this scenario, Twitter paid ads is a way to go.

Adwords and Facebook Ad Costs Are Rising With Each Passing Day

Just last year, Search Engine Land reported a 20-25% increase in Google Adwords CPCs. More and more brands are investing in the same keywords which, of course, increase the competition and thus, the cost.

While Facebook ads were pretty cheap when they first started offering it, nowadays due to millions of advertisers, its platform is also becoming expensive.

For instance, Forbes reported a 21% increase in Facebook average ad pricing and the cost per thousand impressions (CPM) increased by an incredible 29% rate.

Considering both these reports, Twitter now looks like the promising ad channel. Facebook still beats Twitter on average cost per ad, but with some optimization and targeting options you can lower Twitter ad costs, even lower than Facebook.

Your Customers Spend a Ridiculous Amount of Time on Twitter

With each passing day, we’re getting more attracted towards social media. While Facebook is a beast with 1.2 billion monthly active users, Twitter’s 310 million monthly active users can’t be neglected.

According to DMR stats, 34% of active Twitter users log into it more than once in a day.

Looking at all these points, you’ll know that Twitter advertising is the way to go if you’re looking to make profits online.

Now let’s learn how to set-up the perfect Twitter ad campaign.

How to Setup the Perfect Twitter Ad Campaign

Twitter has a robust advertising platform. However, it is quite difficult to understand if you’re just starting out.

But don’t worry. Here’s how to setup your first Twitter ad campaign.

Step 1: Choose your primary objective

To advertise on Twitter you’ll need to log into your Twitter Ads account. For that head over to ads.twitter.com and enter your credentials.

Now, you’ll need to choose your primary objective. Whether you want to get more leads, more traffic, or just more followers.

create-new-campaign-twitter

Twitter has 6 types of campaigns to choose from, these are:

  1. Followers
  2. Website clicks or conversions
  3. Tweet engagements
  4. App install or re-engagements
  5. Leads on Twitter
  6. Video views

Choose a relevant campaign type and click on it.

Step 2: Select your targeting options

Once you’ve determined the campaign type, it’s time to set up the rest of the campaign. Name your ad campaign, choose all the relevant options, and select your targeting options.

targeting-options-twitter-ads

Targeting is an extremely important feature for you to reach to your ideal customers. Twitter has 11 targeting options. These are:

  1. Location
  2. Gender
  3. Languages
  4. Devices, Platforms, and Carriers
  5. Keywords
  6. Followers
  7. Interests
  8. Tailored Audience
  9. Behaviors
  10. TV Targeting
  11. Event Targeting

I recommend you choose relevant targeting options so you don’t end up wasting your time and money marketing to the wrong audience.

Step 3: Adjust your bid to make your campaign profitable

This is the place where most people get Twitter wrong.

Twitter sells its advertising via auction. That means the more you’re willing to pay, the more likely your ads will be shown, but if you set the bids too low, you’ll get no impressions.

So Twitter provides an option for that. It’s called automatic bidding.

choose-pricing-automatic-bid

This is how it works: you set a daily maximum budget and set the pricing to automatic bid, and Twitter will make sure your budget is spent very quickly. It might help you in winning auctions, but you don’t want to or have to win every auction.

So, avoid using automatic bid in most of the cases.

In fact, I recommend you to start with $2, then test with the ads, analyze the results and finally scale the campaign.

After doing all the steps, finally launch your campaign.

How to Make Your Campaign Go Viral

You’ve setup your first Twitter campaign. You now understand the platform and know its basics. You also know the way it works.

Now it’s time to optimize your campaign to make it viral. Here’s how:

1. Get High Quality Score to Lower Ad Clicks

First of all, you obviously don’t want to pay higher for ad clicks, when it’s possible to cut them down. Like Facebook and Google, Twitter also has it’s own quality score, which sometimes it refers to as “Quality Adjusted Bids”.

Larry Kim, the founder of Wordstream, actually found that the higher your engagement rate will be, the lower your ad will cost.

Here’s how Twitter determines quality adjusted bid:

  1. Resonance: This is a metric to measure your engagement. Basically, the more likes, retweets, and comments you get, the higher your quality score.
  2. Relevance: It checks whether a user is interested in your tweet.
  3. Recency: This metric checks for the freshness of the tweet. If your tweet is fresh, then it’s going to get higher priority.

Here’s how to get a high quality adjusted bid:

Keep your tweets fresh
Like I already mentioned, Twitter keeps a check on the freshness of your tweet. That means Twitter is less likely to show your older ads. Here’s an example:

impressions-twitter-ads
(Image Source)

This is a snapshot of Larry Kim’s Twitter ad dashboard. Notice how the impressions go down with each passing day.

Twitter wants to show fresh content to its users. So you’ll want to test different variations of each ad and consider replacing them with newer ads, instead of running the same ones for lengthy periods.

Promote your best stuff
The best possible way to get a high quality score and lower your ad costs is by promoting your best stuff i.e., the tweets which organically gained more exposure.

tweet-engagement
(Image Source)

This tweet by Larry Kim resulted in 1488 retweets and 1284 favorites.

Larry got these amazing results because his post was truly epic. So, when you write epic content like this:

Your content has 100x better chance of going viral.

Narrow your audience
Relevance is another important metric in Twitter.

occupation-category-twitter-ads

You don’t want to promote your content to the audience that shows little or no interest. Instead want to narrow your audience, target a smaller but precise audience who is interested in your content.

This not only helps get high conversions, but also helps you get higher engagement.

2. How to Find Your Best Content to Promote

Tweet engagement is a pretty important metric when it comes to advertising in Twitter. Not only does Twitter determine the pricing based on the tweet engagement but it also decides the exposure it’s going to get.

High engagement posts is the way to go in this scenario. Here’s how to find high engagement tweets:

  1. Login to Twitter Analytics
  2. Once you’re in there, click the tweets tab and then click export to export all your tweets
    export-data-twitter-analytics
  3. Twitter will take a few seconds to process it, depending on your account, then it will send a request to download CSV file
  4. Open the file and sort the “Engagement Rate” tab by descending order
    twitter-engagement-csv-spreadsheet
  5. Now, the top tweets you get are the ones which are most engaging. This is where you should spend your dollars

Once you find your top engagment posts, head back to Twitter and start the advertising campaign for those top tweets.

3. Use Relevant Keywords to Narrow Down Your Audience

Keyword targeting is an amazing feature in Twitter that lets you to find the people based on the words and phrases they’ve tweeted or searched for on Twitter.

Each keyword has 6 options to match your ideal customer:

keyword-matching-twitter-ads
  1. Broad Match: Broad match searches for all the tweets containing that keyword independent of the order.
  2. Phrase Match: When you select phrase match, Twitter will search all the tweets that contains the keywords in exact order plus there may be other keywords present between those tweets.
  3. Exact Match: It searches for the tweets with exact keywords in the exact order without any word in between.
  4. Negative Match: Negative match will remove all the tweets with that keyword in any order.
  5. Negative Phrase: Negative phrase will remove all the tweets that contains the keywords in the exact order.
  6. Negative Exact: It removes all the tweets with exact keywords in the exact order without any keyword in between.

4. Use Behavior and Demographic Targeting Options to Boost Engagement

Like keyword targeting, Twitter offers behavior and demographic targeting which is a strong metric to find the relevant audience.

You can use behaviors and demographic targeting options to target the people who want to, and can afford to buy your products. Here’s how:

behavior-selection-twitter-ads

You can select their behavior like business type, industry, sales revenue to find the customers who might be interested in your offering. You can then select their demographic options like their income, education, and employment to find the customers who can afford to buy your products.

5. Create Tailored Audience for Each Buying Stage

Twitter also offers website tags, which is similar to the Facebook pixel. With this tag you can track different types of conversions for the customers visiting your audience, like:

  • Site visit
  • Purchase
  • Download
  • Sign up
  • Custom
conversion-tagging-twitter

Once you’ve captured these visitors, you can then advertise to these customers in Twitter. And the best part?

You’ll get higher engagement for your tweets, meaning high quality score and low cost of the ads.

6. Leverage Twitter Lists For Best Results

Twitter lists is a great way to organize your followers, clients, influencers, and your team members. Many people know this feature but very few actually utilize it.

In Twitter advertising, Twitter lists is a great way to advertise. Here’s a great example of this:

Larry Kim wrote a blog post for WordStream.

He shared the post throughout his social media account, then promoted the post to the list of influencers using Twitter Ads.

tailored-audiences-twitter
(Image Source

Within 48 hours, the post picked 500+ press mentions and 100K visitors. All of this with just a $50 budget and 10 minutes of campaign setup.

custom-audience-social-ads-roi-analysis

Pretty cool, right?

Your results may vary.

7. Upload Your Email List to Create Your Own Audience

In Twitter, you can upload your email list to create your own list of audiences. With this feature, you can advertise to your email subscribers.

This is a great feature especially when you want to nurture your leads or promote your products. Here’s how to get started:

  1. Head over to Twitter ads. Select Tools and click audience manager.
    audience-manager-twitter-ads
  2. Click create new audience. Then, select upload your own list.
    upload-your-own-list-twitter-ads
  3. Fill out all the information, upload your email list and click create list audience.
create-list-audience-twitter-ads

This list audience is extremely beneficial in Twitter. You can promote your blog posts, lead magnets, and promote your products.

8. Use Retargeting to Promote Your Content

Remarketing is an incredible way to advertise to your website visitors or your email subscribers. In Twitter, you can either use promoted tweets, Twitter cards, or promoted tweets.

All of them gives you a great option to get more exposure. To use retargeting, here’s what you should do:

  1. You must upload your email list to retarget your email subscribers
  2. You must create a website tag and install it in your website

I recommend you set up a website tag and install it. It’s buried deep in Twitter, but it’s actually the first thing you should do before running any ad. Here’s how to generate a Website tag:

Login to Twitter Ads. Then, click tools, followed by conversion tracking.

conversion-tracking-twitter-ads

Next up, agree to the Terms and Conditions and then click generate website tag for conversions.

generate-website-tag-for-conversion-tracking-twitter-ads

In the next page you’ll get the website tag. Install the tag in your website to setup conversion tracking.

Once done, you can advertise to your website visitors based on their behaviours and their purchase.

Measure your Strategy’s Success

You’ve created your first ad. You’ve also optimized your ad to get sky-high conversions. Now, finally it’s time to analyze your ad’s performance and tweak it, if needed.

Let’s start…

1. Test With the Different Variations of the Same Ad

Twitter loves fresh tweets and that’s the reason it gives high preference to fresh tweets. You don’t want to continue running your old ads; instead, you want to create new variations and test with them.

Here are some ideas to test your ads:

creating-promotional-tweet
  • Test changing the headline of your tweet
  • Test changing the call-to-action button copy
  • Try moving the URL to the front or in the center of your tweet
  • Add relevant hashtags to your tweet, to see if it helps
  • Try adding, removing, or changing the image

2. Use UTM Parameters

UTM parameters are simply the tags to measure your online marketing campaigns inside Google Analytics or Kissmetrics.

It helps you analyse and measure your online marketing efforts.

For instance, if you’re offering an eBook and want to track the number of users who visited the landing page from your Twitter ad campaign, then you simply ad this tag to your URL.

http://ift.tt/2dPFwEU

Then, you can track every conversion in Kissmetrics. But, it’s quite a headache to create URL every time you create a new ad. For this, you can use Google’s URL Builder, which does a pretty decent job in generating UTM tags for your URL.

google-url-builder

3. Analyze, Tweak, Repeat

Finally, it’s time to measure your ad performance.

twitter-ad-dashboard
(Image Source)

Pay close attention to your Twitter Ad dashboard, view your engagement rate, clicks, replies and likes.

Make sure to double check this data with Google Analytics or Kissmetrics (a more robust option). This will help you find the actual number of clicks you’re generating.

With these results, check which campaigns are working and which aren’t. Delete the campaigns that aren’t working and double down on the stuff that’s working.

Conclusion

Twitter ads can be profitable; they can help you generate great ROI. But you must allocate your time to test with the platform.

Remember, Twitter can be misleading (hello, automatic bid) and at times their suggestions won’t work for you. Forget everything that Twitter told you, forget the best practices they told you.

Instead go by this approach, avoid the major pitfalls that Twitter offers and you’ll get incredible ROI from Twitter ads.

About the Author: Aman Thakur shows marketers and bloggers, simple and effective ways to build their mailing list super-fast. Download his exclusive bonus 101 list building strategies to grow your email list. A writer by day and a reader by night, he can be found online tweeting about marketing, or watching Cricket matches.