Sunday, December 31, 2017

New Year’s Eve 2017 Google doodle brings back penguins for the holiday doodle series

Google started its holiday doodle series on December 18 when it first introduced the family of animated penguins. Since then it posted the second part of the series on Christmas, December 25, and now today’s third entry to mark New Year’s Eve.

“Our feathery friends have enjoyed their delicious traditions and are now ringing in the new year with sparklers in hand,” writes Google on its Google Doodle Blog, “As they all admire the fireworks overhead, they think about how much fun it was to spend this time together.”

While the first two doodles in the series led to searches for “December global festivities,” today’s doodle leads to a search for “New Year’s Eve 2017.”

It has also added the following two slides to its collection of images, showing the penguins celebrating the New Year:

According to the Google Doodle Blog, there will be one more doodle to complete the series that it plans to post tomorrow on New Year’s Day: “Tomorrow, follow along as our penguin friends start a new day in a new year.”

The post New Year’s Eve 2017 Google doodle brings back penguins for the holiday doodle series appeared first on Search Engine Land.



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Friday, December 29, 2017

SearchCap: Google Express search promo, SEO goals & search pictures

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

The post SearchCap: Google Express search promo, SEO goals & search pictures appeared first on Search Engine Land.



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A year in review: Search Engine Land’s top 10 columns of 2017

Another year is coming to a close, and search marketers of all stripes have had their work cut out for them over the last 12 months as the industry grappled with everything from fake news to mysterious algorithm updates to automation. Fortunately, our talented contributors were at the ready, helping our readers to navigate the shifting sands of the search marketing landscape.

Local had a strong showing in our top columns this year, as pieces with a local search focus accounted for three of the top 10 columns on Search Engine Land. These ranged from Joy Hawkins’s detailed account of the Google Hawk update to Wesley Young’s helpful tips on how to improve your Google My Business listing.

Top honors went to Sherry Bonelli for her comprehensive piece on how to rank well in YouTube’s search results. As digital video consumption continues to rise, brands are looking to take advantage of this trend by producing high-quality — and properly optimized — video content.

What else captured our readers’ interest in 2017? Check out Search Engine Land’s top 10 columns to find out!

  1. YouTube SEO: How to find the best traffic-generating keywords by Sherry Bonelli, published on 5/30/2017.
  2. August 22, 2017: The day the ‘Hawk’ Google local algorithm update swooped in by Joy Hawkins, published on 9/8/2017.
  3. How we hijacked Google’s SEO guide search rankings by Dan Sharp, published on 3/6/2017.
  4. Local SEO in 2017: 5 simple ways to dominate local search by Sherry Bonelli, published on 2/9/2017.
  5. Google site search is on the way out. Now what? by Paul Shapiro, published on 3/22/2017.
  6. How to check which URLs have been indexed without upsetting Google: A follow-up by Paul Shapiro, published on 1/27/2017.
  7. SEO Ranking Factors in 2017: What’s Important and What’s Not by Jessica Thompson, published on 10/25/2017.
  8. 5 ways you can improve your new business’s visibility on Google Maps by Wesley Young, published on 2/27/2017.
  9. The complete guide to optimizing content for SEO (with checklist) by Nate Dame, published on 4/12/2017.
  10. 5 must-do technical SEO audit items in 2017 by Aleyda Solis, published on 6/22/2017.

The post A year in review: Search Engine Land’s top 10 columns of 2017 appeared first on Search Engine Land.



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New test prominently showcases Google Express in mobile search results

Image: Google

This week, we spotted a new treatment for Google Express in the search results. This included two new elements: a promotion for the program at the top of the results and a new look for Google Express ads in the Shopping carousel.

The “Get it with Google Express” promotion at the very top of the results, just below the navigation, touts the program’s easy checkout and free delivery. The Google Express Shopping ad features the program logo and displays the participating retailer name — in this case, Walmart — selling the product showcased in the ad.

These changes combine to make the Google Express program much more prominent on the page. Google typically displays these ads with “Google Express” in place of the retailer name and “Free shipping” in the promotion area of the ad. Here are examples of these ads in a Knowledge Panel and a regular Shopping carousel:

The test is quite limited. It’s running on mobile only in the US when it regards the offer to be particularly relevant to the query.

In August, Walmart and Google partnered to enable shopping on Walmart through Google Assistant, including Google Home devices when users link their Walmart accounts to Google Express. Target expanded a similar voice-commerce agreement nationwide in October.

It is interesting to see Google promoting its own program so prominently here. Google Express launched in 2013 as a way to take on Amazon. More than 50 retailers now participate in the program, which offers free delivery or shipping when qualifying order values are met, same-day to a week out depending on the user’s location.

The post New test prominently showcases Google Express in mobile search results appeared first on Search Engine Land.



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SMART goals for SEO

As 2017 comes to a close, many SEOs will be looking forward and setting some goals for their campaigns in 2018. In this post, I am going to take a look at the SMART goals methodology that can help you set and achieve aggressive, yet realistic goals.

SMART goals

SMART goals set out a series of criteria that can be used for setting marketing objectives. This is all wrapped up in the clever mnemonic acronym — Specific, Measurable, Achievable, Realistic and Timelined — which makes SMART goals so easy to remember.

S — Specific

Specific objectives are crucial to success in any marketing campaign. We need to know what a goal or conversion is for your website and how this relates to the broader business objectives. It is easy to think, “We want to rank #1 for various search terms,” but that’s just a detail. What we really want is more exposure, more visits and more leads or sales.

It’s essential to ensure that our goals are crystal-clear and connected to our business objectives so that everyone from the boardroom to the marketing department understands what success looks like.

M — Measurable

The promise of digital marketing is that everything can be measured. But simply installing analytics is rarely enough. We have to be specific regarding our SEO goals so we can ensure we know how to measure these goals and then how to illustrate that improvements in SEO metrics are clearly correlating with improved business results. As an example: a 50 percent rise in organic traffic resulted in a 50 percent rise in conversions from organic traffic.

There are many business and SEO KPIs we can track here, but here are a few to consider:

SEO metrics

  • Rank for main converting keywords (local/organic).
  • Rank for secondary benchmark keywords (local/organic).
  • Citation Flow.
  • Trust Flow.
  • Trust & Citation Balance.

Link-building metrics

  • Total links built.
  • Number of links from authority sites.
  • Number of links from relevant sites.

Real-world metrics

  • Increase in organic traffic.
  • Increase in number of pages on the site that generate traffic.
  • Increase in non-branded search traffic.
  • Percentage increase in organic conversions.
  • Organic Impressions (Search Console).

A — Achievable

This is a big one with regard to planning. We want to set aggressive goals so we aim high (maybe our chance of hitting the goal is 50 percent), but we don’t want to set our goals too high such that they are simply unattainable.

Key areas to consider here are:

  • SEO feasibility: Can you target the keywords you are going after?
  • Situation: Are you in the same league as the big players on the first page?
  • Resources: Do you have the resources to hit these goals?

Developing SMART goals will often be an iterative process as we consider what we want and what is achievable in our campaign window with our available resources.

R — Realistic

Setting realistic SEO goals requires a solid understanding of the search results for the search terms you are targeting. If you are a national business and results for the keywords you are targeting show only local business results, then ranking in the top three may be an uphill battle. However, you may be able to generate first-page visibility with really well thought out location pages.

Realistic has to take the following into consideration:

  • Can this be done?
  • Do we have enough resources to do this?

So, you may decide that you can achieve your objective, but your goals for 2018 are to move you 80 percent of the way toward the finish line.

Realistic vs. achievable is an important distinction, as it plays into the short- and long-term nature of SEO as a marketing tactic. You may have to invest for 12 months to reach your goal, so ROI during this period may be low, and you have to factor this into your budgets when lining SEO up against more instant forms of marketing like PPC.

Note: “R” can also stand for “relevant” when considering SEO goals. It’s important to ensure that the keywords or traffic we are targeting are relevant to the products or services we provide. If we increase rankings and traffic without seeing an improvement in conversions, odds are the traffic is not relevant enough.

T — Timelined

Time is hugely important when setting SEO goals, as SEO will often take far longer than other forms of online marketing. PPC delivers visibility and traffic instantly. And no objective can ever fail if it is not timed. So we have to be realistic about what can be achieved in a given time period.

It is not always easy to determine how long SEO will take or cost, yet we must do all we can to estimate timelines and use our KPIs to track progress toward the goal.

Using SMART goals for SEO

At Bowler Hat, the SEO agency I run in the UK, a good number of inquiries will simply state that they want to rank #1 for a given keyword (or set of keywords). This is not a SMART goal. SMART goals need to state why that goal will help achieve the business and marketing objectives.

SMART goals don’t have to be complicated and will look more like:

“We want to achieve leads from organic search by 50% over 12 months. We will do this by moving our target keywords from the bottom of page 1 to the top half of page 1.”

  • Specific — We want to increase leads from organic search by 50 percent.
  • Measurable — Easily measurable through rankings, organic traffic and results.
  • Achievable — Rankings can always be improved, so this is achievable.
  • Realistic — This is an improvement to an existing lead source.
  • Timeline — 12 months gives us a deadline.

This approach also allows you to conduct a simple situation analysis and identify if elements of your digital marketing toolbox are not up to the job. Maybe you are lacking in content assets for your SEO campaigns, or your website SEO is just not dialed in. Whatever the issue, setting SMART goals will help you identify problems and sharpen up your SEO and digital marketing in 2018 and beyond.

SEO SMARTer, not harder

In the rush to go digital, it is all too easy to forget to get the foundation of your marketing dialed in. Tools like the 4 Ps, SWOT Analysis and SMART goals can ensure your SEO is strategic to maximize results.

The post SMART goals for SEO appeared first on Search Engine Land.



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Search in Pics: Google Christmas tree in a police box, office ski lift & who’s working

In this week’s Search In Pictures, here are the latest images culled from the web, showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have and more.

Google’s Boulder office has a ski lift:


Source: Twitter

Google has a Christmas tree in a police box:


Source: Instagram

Google’s office is empty during the holiday season:


Source: Instagram

Google’s Penguin winter theme display:


Source: Instagram

Google’s kettlebells are painted in Google colors:


Source: Instagram

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Thursday, December 28, 2017

SearchCap: Google expands reviews, disallows some negative reviews & top SEO columns

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Dec 28, 2017 by Ginny Marvin

Here are several trends that will affect nearly every search marketer in the year ahead.

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

The post SearchCap: Google expands reviews, disallows some negative reviews & top SEO columns appeared first on Search Engine Land.



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5 (less obvious) PPC trends to watch in 2018

In closing out our big recap of all the big 2017 trends and changes in PPC, I predict we’ll see trends in artificial intelligence, audience targeting, attribution and local marketing continue to develop in 2018.

Those are all exciting areas, but that’s not a particularly earth-shattering prediction. Here is a look at five trends that are related but slightly askew from the major themes that will play out in paid search over the coming year.

1. Structured data will matter even more

It’s not just for SEO, and I suspect we’ll be talking about structured data much more on the ads side in 2018. Cindy Krum makes the case in her (must-read) column on mobile SEO predictions for 2018 that structured data will become a bigger factor in the year ahead as the mobile-first index rolls out. Krum primarily discusses Schema markup, but advertisers also provide files of structured data via product feeds in Merchant Center and Business data feeds in AdWords.

On this front, Google Manufacturer Center has been a pretty sleepy product since it first came out two years ago, but I expect more brands and manufacturers will pay attention to it in the coming year. Manufacturer Center rolled out to more countries just last month, and the recently enhanced knowledge panels underscore ways in which Google will be using this data.

Original manufacturers and brands can upload data to Google Manufacturer Center that includes:

detailed and rich product information such as product titles, descriptions, images, key features, YouTube videos, and others that are not captured in a Merchant Center feed. The data submitted into Manufacturer Center is used to enrich Google’s overall product catalog. Manufacturer Center is only available to manufacturers, brand owners, and brand licensors, regardless of whether they sell directly to consumers.

I also would not be surprised in 2018 to see Google pulling more information into ads dynamically from landing page copy, images and schema markup, as well as sources like Google Manufacturer Center. And of course, Google isn’t the only platform relying on feeds and other structured data sources to power ad campaigns.

2. The Google-Amazon rivalry will spur search ad innovations

Amazon and Google are dueling on multiple fronts. The retail giant has long been a threat to Google’s product search business and is poised to become a search and display advertising juggernaut in its own right in 2018. Three Google ad-driven programs — Google Express, Local Services by Google and Purchases on Google — each take aim at Amazon in their own ways.

Google Express is the initiative that takes a direct shot at Amazon. Google has partnered with some 30-plus retailers such as Walmart, Costco and Target to provide streamlined checkout and free next-day delivery for qualified orders. Expect to see Google experimenting with messaging for the service as we spotted in Google Assistant this week (first screen shot below).

Local Services by Google expanded into more cities at the end of this year and will likely continue to expand in the US and include more service sectors next year.

Purchases on Google is the dark horse here. The program has been very slow to develop and still faces challenges. The goal is to make buying from mobile Shopping ads as easy as Amazon’s one-click checkout.

Amazon has been building out its own advertising portfolio for its sellers, including search ads, and will push further into programmatic to challenge Google and Facebook’s display and video businesses in the coming year.

3. Voice & visual search will impact user behavior before ads

For the first time, voice search has brought full sentences to both the way we query and the responses we receive from the engines. With visual search (Pinterest Lens and Google Lens, for example), we query with our cameras. There has been a lot of talk and hype around voice search as millions of smart speakers have been sold, less around visual search.

Both visual and voice search are still emerging, and while we won’t necessarily be building specific ad campaigns around these capabilities in 2018 (which is not to say they won’t drive ad conversions when available), advertisers should be watching how search behaviors with these media change and the kinds of results the platforms deliver.

Visual search with Google Lens

How we think about voice search depends on whether the results are returned via screen (e.g., Siri, Cortana, Google Assistant) or via voice (e.g., Google Home, Amazon Echo). When the search results are delivered on a screen, little changes on the ads side of things, other than the case for using broad match and broad match modified becomes stronger.

What shape advertising on smart speakers will take remains to be seen, but it seems ripe for a departure from the standard AdWords auction in favor of partnership arrangements. Programs like the ones discussed above — Google Express, Local Services and Purchases on Google — could be natural entry points for introducing ads (or sponsored messages) to Google Home, for example.

Voice and visual search are both still nascent, but these are two areas in which paid teams can benefit from working with SEOs to ensure their brands or clients are on the leading edge as they evolve.

4. How we work will change — mostly for the better

Paid search managers will hand over (or perhaps more accurately, surrender) more daily tactical chores to the engines in 2018. Artificial intelligence will have a dramatic impact on the work of paid search practitioners, teams and agencies in the coming year. The year 2017 ushered in this shift as ad rotation, ad creation, bid optimization, the display of ad extensions are now more automated than ever — and those automations function better than ever. As Frederick Vallaeys points out in a two-part column on PPC agencies and AI, this evolution will create opportunities for those that adapt.

Strategic, analytical, creative, inquisitive: Those will continue to be highly prized traits of PPC team members. As AI takes over more tasks, highly skilled practitioners are no longer relegated to hours of tedious keyword research or bid optimizations. Instead they can focus on tasks that truly leverage the skill sets that got them hired in the first place. Those who are analytical and inquisitive will be even more valuable as checks against machine learning algorithms that inevitably won’t always live up to their promise and in making machine learning and technology more powerful for their organizations.

5. Channel expansion & measuring for incrementality will become more popular

The duopoly power of Google and Facebook will continue in 2018. Yes, there has been advertiser pushback against measurement errors, objectionable ad placements and lack of transparency, but marketers will continue to put the bulk of their digital ad dollars in Google and Facebook properties. That said, nimble search marketers (with time freed up thanks to automation) will be looking for growth opportunities in more channels and platforms in 2018, and search and social will continue to see more interdisciplinary overlap.

The Bing-LinkedIn combo will likely yield more opportunities in the coming year. Pinterest, Snapchat, Quora and Twitter each have varying degrees of incremental potential.

And speaking of incrementality, 2018 could be a reset year for retargeting. Apple’s Intelligent Tracking Prevention is forcing it on Safari, for one. Second, more audience targeting options — life events, demographics and so on — give search marketers more ways to segment and better personalize their retargeting messaging on the other browsers.

Customer-centric personalization — coupled with machine learning-enabled frequency capping and targeting — could finally help clean up the mess that sloppy retargeting strategies have had on eroding user experience and campaign effectiveness. I’m still skeptical we’ll see massive change, but marketers that measure incremental lift from retargeting will be better positioned to turn the tide.

The post 5 (less obvious) PPC trends to watch in 2018 appeared first on Search Engine Land.



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Google again showing third-party reviews in local results

Google is integrating third-party reviews into the Knowledge Graph for hotels. It apparently has been happening since 2016 and is entirely opt-in for the provider.

Google works directly with the third-party review source (e.g., TripAdvisor) to integrate the content. In the example below, TripAdvisor reviews for Southern California hotel Terranea are available under the “view Google reviews” link in the Knowledge Panel.

Google got into trouble roughly seven years ago for “scraping” and incorporating third-party review content from sites like TripAdvisor and Yelp into Google Places without permission. Yelp saw the move as a kind of antitrust “extortion” and mounted a vigorous campaign against it.

One of the provisions of Google’s 2012 antitrust settlement with the FTC was that the company would allow publishers to block Google from including third-party reviews in “vertical search offerings” without their being excluded from the general index. According to the FTC statement announcing the settlement:

Google also has promised to provide all websites the option to keep their content out of Google’s vertical search offerings, while still having them appear in Google’s general, or “organic,” web search results. The FTC investigated allegations that Google misappropriated content, such as user reviews and star ratings, from competing websites in order to improve its own vertical offerings, such as Google Local and Google Shopping.

The settlement expired on December 27. However, in a letter to the FTC, Google said it would continue to adhere to the main terms, including enabling publishers to opt out of having their content being displayed in Google’s vertical results:

The commitments cover two main areas. First, Google agreed to remove certain clauses from its AdWords API Terms and Conditions. Second, Google agreed to provide an opt-out mechanism for websites to opt out of the display of their crawled content on certain Google web pages linked to google.com in the United States on a domain-by-domain basis. We believe that these policies provide additional flexibility for developers and websites, and we will continue them as policies after the commitments expire.

As mentioned, this reviews program involves Google directly working with publishers to include their content. It’s not clear whether this will expand to other categories such as restaurants or local services; however, I expect that it would over time.

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Going organic: Our top SEO columns of 2017

Another year has come and gone, and as usual, SEOs had their work cut out for them. Many issues were top of mind for SEO practitioners in 2017, from concerns about the impact of an unannounced algorithm update to speculation about the impending mobile-first index.

Our most popular SEO columns this year encompassed a wide variety of topics, suggesting that our readership wasn’t overly focused on any one particular trend. From illustrative case studies to detailed tactical guides — from YouTube optimization to technical SEO audits to the interplay between SEO and web design — our experienced and insightful columnists on Search Engine Land covered a lot of ground in 2017.

Wondering which organic search columns garnered the most attention from readers this year? Read on for our top 10 SEO columns of 2017:

  1. YouTube SEO: How to find the best traffic-generating keywords by Sherry Bonelli, published on 5/30/2017.
  2. How we hijacked Google’s SEO guide search rankings by Dan Sharp, published on 3/6/2017.
  3. Google site search is on the way out. Now what? by Paul Shapiro, published on 3/22/2017.
  4. How to check which URLs have been indexed without upsetting Google: A follow-up by Paul Shapiro, published on 1/27/2017.
  5. SEO Ranking Factors in 2017: What’s Important and What’s Not by Jessica Thompson, published on 10/25/2017.
  6. The complete guide to optimizing content for SEO (with checklist) by Nate Dame, published on 4/12/2017.
  7. 5 must-do technical SEO audit items in 2017 by Aleyda Solis, published on 6/22/2017.
  8. 5 massive SEO and content shifts you need to master right now by Jim Yu, published on 5/17/2017.
  9. SEO case study: Zero to 100,000 visitors in 12 months by Andrew Dennis, published on 7/5/2017.
  10. SEO & website design: Everything you need to know by Marcus Miller, published on 4/19/2017.

The post Going organic: Our top SEO columns of 2017 appeared first on Search Engine Land.



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Negative reviews from ex-employees are finally against Google’s guidelines

I hear complaints from business owners and marketers all the time that the Google My Business guidelines are often ambiguous, and I tend to agree. It can be easy to read a guideline and interpret it incorrectly.

I have learned that the key to understanding the guidelines is through time and experience. Seeing what Google will and will not act on can provide insight into what things they really care about, and this can help you read between the lines.

Until recently, I had always assumed that reviews from former employees were considered to be in violation of Google My Business guidelines. This was based on the following two passages from their review policies page:

  1. “Make sure that the reviews on your business listing, or those that you leave at a business you’ve visited, are honest representations of the customer experience. Those that aren’t may be removed.” This is the golden rule at the heart of Google’s guidelines, which is why the company usually removes peer reviews or reviews you got your friends to write for you. (Note that a reviewer doesn’t technically have to be a customer, but they do need to have had customer intent — for example, if someone leaves you a negative review because you never called them back, that would still be considered a legitimate review because they intended to hire you and you exhibited poor customer service.)
  2. “Conflict of interest: Reviews are most valuable when they are honest and unbiased. If you own or work at a place, please don’t review your own business or employer.”

My interpretation here was that reviews left by any employee — current or past — would not be in line with Google’s review policies. After all, how on earth is an employee’s point of view an honest representation of a customer experience? An employee is not a customer.

However, when I tried to assist business owners in getting negative reviews from former employees removed earlier this year, I discovered that Google only considered reviews from current employees to be against its guidelines.

Stupid, right? I have tried to wrap my head around this, and I can’t understand what possessed Google to come up with that policy.

Here is a recent example. In this thread on the Google My Business forum, a business owner was trying to get a review from a former employee removed. They stated that the employee no-showed on her shift three times and was let go. In the review, the user states:

“Yes I am an ex employee. My opinion of [omitted] was the same while I worked there as when I stopped working there.”

She continues to argue that her opinion is the same as the customers’ and starts comparing them to one of their competitors.

In another example, an ex-employee reviewed a preschool and made negative comments about the business owner and mentioned that their inability to run the school well is why they can’t keep staff.

How Google considers these reviews reflective of a customer experience is beyond me. Yet in both cases, Google refused to remove the reviews and clarified that it’s not against their guidelines because the employee doesn’t currently work there.

The good news, however, is that Google updated their review policies on December 14, 2017, and it looks like reviews from former employees are finally now able to be removed. The new guidelines are now in the Maps help center (they used to be under Google My Business), and they note that “posting negative content about a current or former employment experience” is no longer allowed, as it is considered a conflict of interest.

If you were one of those unfortunate businesses that had experiences like the two examples above, now is the time to contact Google My Business and ask them to remove the reviews. Hopefully, this time, you’ll get an appropriate response!

The post Negative reviews from ex-employees are finally against Google’s guidelines appeared first on Search Engine Land.



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Wednesday, December 27, 2017

SearchCap: Google images, algorithm updates & top in 2018

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

The post SearchCap: Google images, algorithm updates & top in 2018 appeared first on Search Engine Land.



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Why the Top of Your Funnel is Almost Always More Profitable than the Bottom

Yes. AdWords converts better than most other channels. Anywhere, ever.

But. That doesn’t mean it’s the only option. Or even the best option.

Two reasons why:

First, your cost per lead tends to be higher than other inbound channels. Chiefly because…

Second, AdWords doesn’t scale as well as other options. So you hit a point of diminishing returns. ‘Cause only 3.4% of search queries results in an AdWords click.

That ain’t a lot. ‘Specially on your ~5-10 niche keywords that actually convert.

The trick is to turn your attention from the bottom of the funnel back to the top.

Here’s why the top of your funnel is almost always more profitable than the bottom.

Closing and scaling BOFU deals isn’t sustainable

AdWords has intent. People search, click, and opt-in or buy.

It’s literally trained people to give you money.

It’s the ‘last touch’ so often that it becomes “easy to track ROI.” So like any self-fulfilling prophecy, the more attention it gets, the more “it works.” The more budget and labor and buy-in.

The problem is scale.

Especially when you’re paying $25 to $50+ per click. (Or more — I see you insurance and law.)

Conversions might be good on AdWords. But in many cases there’s (1) not enough to grow your business past six figures. Or (2) there’s not enough margin to reinvest in other areas.

Bottom-of-the-funnel advertising like this works well because you can throw down a few bucks and see a few more bucks come in not long afterward.

But here’s where more problems crop up.

High-end CPCs dramatically push up your Cost Per Leads. That, in turn, pushes up your minimum monthly ad budget. So it’s not uncommon to see ~$30k/month budgets in competitive niches on the low end (I’ve worked on a few myself).

You need so many leads to turn into customers. So you need to cast the net wide enough to convert a few measly percentage points.

Here’s the additional wrinkle, though.

According to a Salesforce B2B benchmark report, it takes an average of 84 days for a lead to become an opportunity:


Image Source

And that’s not even a final sale.

84 long, hard days to transition from a lead to an opportunity, and 18 more days to close the deal.

Now. What are your payment terms? Net 30 or worse?

You’re now looking at not recouping a single dollar from that $30k/month budget until the next quarter (at the earliest).

So in reality, you need like four or five times that budget to sustain you. It’s like working capital in finance. You need enough to keep the lights open until the money, eventually, flows back into your bottom line.

Fortunately, all hope isn’t lost.

There’s a powerful antidote to a sluggish, budget-sabotaging funnel. It goes by the name of: Brand Awareness.

The stuff that big, mega enterprises have invested in for years. But most SMBs and tech geeks shy away because it “doesn’t convert.”

Generating brand awareness is a cheap investment

Brand awareness is typically the goal of any top-of-the-funnel campaign.

You want to start positioning your brand favorably within the minds and hearts of consumers.

Unfortunately, it’s often overlooked. It’s the Great Brand vs. Performance Marketing debate.

On the one hand, ‘branding’ is like a clichéd buzzword that’s lost all meaning. And on the other, it’s only seen as viable for large companies with massive budgets. It’s a “nice to have,” not a “must have.”

To make matters worse, it’s nearly impossible to draw a direct line from brand building activities to sales. So it gets dismissed by all hardcore data geeks (even when data itself lies).

But here’s the thing.

When done correctly, brand building is an investment in future sales.

Take a look at Facebook ad expert Jon Loomer’s current ad campaigns:


Image Source

What do you notice?

First off, it’s all divided by a typical marketing/sales funnel.

Traffic/reach – TOFU
Lead generation – MOFU
Conversions – BOFU

Now take a look at the daily budgets for each. This is where it gets interesting.

He dedicates the majority of his budget to-top-of-the-funnel marketing activities.

Around $1,500 per month goes to top-of-the-funnel campaigns, and he only sets $300 aside for MOFU and BOFU tactics.

That’s a massive difference.

Why?

Why on earth would he invest $1,500 a month into campaigns that have zero chance of converting?

Why not dump that money into MOFU and BOFU campaigns with sale-based offers?

Because he’s making a future investment. You can’t convert sales when there isn’t enough built-in demand in the first place.

Let me explain with some data.

Nielsen conducted a massive study on understanding what drives sales, and they found that 59% of people buy products and services from brands that they recognize.


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Familiar faces are more likely to get the final deal.

But that’s not all.

SurveyMonkey and Search Engine Land found that 70% of consumers look for a known retailer when deciding which search result to click:


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That’s not surprising at all, really.

Think about it:

When you searched for “inbound marketing” recently, did you click on HubSpot or joeschmoe.net?

I’m gonna go out on a limb and say it wasn’t the latter.

Even if joeschmoe.net were ranking #1, you’d probably still click HubSpot at #5.

Cuz: Brand awareness = trust.

Brand recognition is a powerful way to drive sales.

And once you develop a brand reputation within your own space, you end up being able to drive traffic without having to take the normal funnel stage route.

Meaning you don’t have to pay to drive traffic anymore.

You don’t have to pay for ads and lead magnets.

You just have to focus on closing. You reduce your costs dramatically.

It’s time for some good news:

Building brand awareness is cheap.

I’m talking dirt freaking cheap. Pennies to the dollar cheap.


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According to Moz, Facebook Ads have the cheapest CPM (cost per 1,000 impressions) of any advertising platform ever.

Except they “don’t work,” right?

Maybe, maybe not. But try comparing that cost to the freaking newspaper, magazine, and radio CPMs then:


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And guess what?

You only have to spend $1 per day on Facebook as the minimum daily budget. That means you can reach 4,000 more people a day with ads based on brand awareness for a single measly dollar.


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Using expert-level mathematician skills, that’s 120,000 brand impressions each month for only $30.

That’s just about the cheapest brand exposure you’ll ever get. Like, ever.

That’s 120,000 more people seeing your brand than last month.

Here’s how to implement cheap branding on Facebook to keep your top of the funnel profitable and growing like never before.

Create a self-sustaining TOFU campaign on Facebook

Self-sustaining campaigns run and run and run.

It only takes three easy steps that you can complete in just minutes today.

Create a new, medium-sized saved audience based on your target market.
Create a remarketing audience based on those engaged users.
Create a new lookalike audience based on leads.

With this, you’ll only be spending a few bucks a day while simultaneously creating a campaign that maintains itself.

You just rinse and repeat each time the cycle completes to replenish your audience.

This way, you’re generating thousands of new visits and impressions to build brand awareness every single month.

More brand awareness = more recognition/trust = more sales in fewer funnel stages = less money out of your pocket.

To get started, fire up the Facebook Business Manager and head to the audiences section:

From here, select the option to create a new saved audience:

The saved audience is a great starting point to generate a big enough list for brand awareness campaigns.

Start by entering the basic demographic data associated with your target customers:

Next, it’s time to narrow it down a bit.

You can’t target 200,000,000 people with brand awareness ads. Unfortunately, there aren’t that many people who care about your company.

Start adding various interests related to your company. For example, if you sell SEO services, add that as an interest:

Are your services B2B? Narrow it down further:

Lastly, finish it off with some exclusions to avoid targeting users who typically don’t respond well to your products or services:

Next, hit save and name your audience so that you can recognize it later.

Now, head to the Ads Manager and create a new campaign based on the brand awareness objective:

Then, scroll down to the audience section and choose the saved audience you just created:

Next, set your budget to just a single dollar per day (or more if you have a larger budget):

Now it’s time for the creative.

For brand awareness ads, you don’t want to focus on converting someone to sales. Offers like that won’t resonate with users who have no clue who you are.

Give them value associated with your brand without asking for anything in return.

For example, take your latest blog post and use that as your creative.


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You’re done with the first step. Next up, it’s time to set up a remarketing audience based on visits to your brand awareness blog post.

First things first, you need to get your Facebook Pixel setup if you haven’t already. Head to the Events Manager and select the Pixels option.

Click to create your Pixel and give it a recognizable name for your site:

Next, install your Pixel code by selecting any of the listed options:

From there, simply follow the directions for each based on your choice to get your code installed.

Now, go back to the audience section and create a new custom audience based on website traffic:

Make sure that you select “People who visited specific web pages” as your criteria, and then enter the blog post you drive traffic to for your brand awareness ads:

If you want to get even more specific, narrow down the traffic by refining the frequency to two or more visits:

Still with me?

Next, hit save, and you’ve generated your second audience.

With this audience, you can bring back users and narrow your list down even further to the most brand-aware visitors.

Lastly, you’ll want to take that new custom audience and turn it into a lookalike audience.

That will allow Facebook to wrangle up more users for you to target who have similar interests and tendencies as your best performers in these campaigns.

Genius, right?

Head to the audiences section and create a new lookalike audience. Select the second remarketing audience you just saved as the “Source:”

Next, be sure to choose the 1% audience size to keep it targeted and dirt cheap (See: this study).

Hit save, and you’ve just created a self-sustaining top-of-the-funnel campaign to generate tons of brand awareness.

Phew. You made it.

Now it’s time to sit back and reap the rewards of a well-sown crop.

Conclusion

Yes. You should invest in AdWords.

But invest all you’ve got?

No. Probably not.

Not when you’re looking at ~four * $30k/month to start getting your first few customers. Not unless you’ve got a rich uncle hiding somewhere. Or a private equity firm cutting the checks.

Instead of following the typical playbook, flip the script. Invest in the stuff that’s going to make future sales easier and less expensive.

Invest in branding activities, that you have no way of tracking today, in pursuit of an easier tomorrow.

Brand awareness has the power to drive faster, funnel-skipping sales, at scale. And when done correctly, it can even be a cheap investment that will pay off dividends for years to come.

About the Author: Brad Smith is the founder of Codeless, a B2B content creation company. Frequent contributor to Kissmetrics, Unbounce, WordStream, AdEspresso, Search Engine Journal, Autopilot, and more.

What to watch for in 2018: Mobile SEO predictions

As we wrap up 2017 and look forward to 2018, many SEOs will speculate about what to expect in the year to come. Since my focus is mobile, I wanted to share my unique expectations for 2018 by outlining what we know and what we suspect on the mobile SEO front.

This past year brought a lot of changes to the mobile ecosystem, though we are still waiting expectantly for the launch of Google’s mobile-first index. We have been assured that it will launch sometime in 2018, and we hope this is true.

For this article, I plan to focus on a few of my key predictions for 2018: the blurring of the lines between app and web, cross-device convergence and the increased reliance on schema markup in HTML, JSON and databases. I will then tie all the trends together with unique speculation about what mobile-first indexing will actually be and what strategies you can start incorporating now to create an immediate SEO benefit.

This background information about mobile trends and the long-term expectations about mobile-first indexing should help you prioritize and plan for a more successful 2018.

Blurring of the app/web lines

The biggest trend in 2017 that will continue to grow in 2018 is a movement toward Progressive Web Apps, or PWAs. You can expect them to be an even bigger focus in 2018.

Just as a refresher, Progressive Web Apps are websites that enable an app shell and configuration file to be downloaded to a phone, which allows it to take on all the best characteristics of a native app while living on the web. Remember, “web apps” are basically just JavaScript-heavy websites that look like native apps, so making them function as a PWA just entails adding a couple of extra files and a little more functionality.

The great thing about PWAs is that they allow for an app icon, full-screen display without an address bar, speedy on- and offline functionality and push notifications. They are a good way to help companies build a bridge between the discoverability of the web and the engagement and satisfaction that users experience with apps, all while minimizing overhead. They can be used directly on the web or installed like a native app on Android devices (and iOS devices soon, too). That means there is a lot less to maintain, optimize and promote, so they are incredibly attractive to savvy companies of all sizes.

The app development trends will start to shift away from native apps and toward PWAs as more companies begin to understand the value that PWAs can provide. The Android OS now treats PWAs almost exactly like native apps, showing their resource consumption and specs in the exact same places, displaying them in the app tray, and soon, adding them to the Google Play Store. Google has also begun to transition many of their specific-interest web resources into PWAs, including Traffic, Sports, Restaurants, Weather, Google Contribute, Maps-Go and Weather PWA.

You can see this trend in action below. The first screen shows a web search result for the local weather. The next screen shows the same search result with a different presentation and the option to add it to the home screen. The third screen shows the dialogue where you accept addition of the PWA icon to your home screen. The final image shows Google’s native weather app and its weather PWA app icons side by side. The two apps do the exact same thing and have the exact same interface.

[Click to enlarge.]

PWAs are also important because they remove the need for companies to set up deep links from their websites into their apps and vice versa — a process that has proven complicated and sometimes impossible for large companies that don’t have exact parity between their app and website content. Google always prefers to recommend and reward the least error-prone options, and in our experience, deep linking the old fashioned way is very error-prone. Every time something changes in the app or content moves on the website (individual 301 redirects or a full migration), app indexing and deep linking is at risk of failing or completely breaking down.

And even when your deep links are working correctly, referral touch points and attribution can be nearly impossible to track without the assistance of third-party services. This is a stark contrast to the simplicity of linking on the web. PWAs are self-contained apps that are already indexed on the web, eliminating all that complexity.

If everything that happens in your company’s app can be achieved in a PWA, it makes sense to focus efforts on the PWA — especially if the company is struggling with deep linking. As long as your PWA is well indexed and delivering a great user experience, Android deep links will be irrelevant.

Since PWAs will be in Google Play with native apps, Android users likely won’t be able to tell the difference between a native app and a PWA. On Android, it is important to note that Google may eventually change how they treat deep links when a PWA is available. Google may begin to prefer PWA content over deep links (especially if the app is not installed), just as they have done for AMP content.

This is less of a concern for iOS, especially if deep linking is happening through iOS Universal links rather than any Firebase implementation. Since Universal Links are executed with the iOS operating system rather than the browser, it seems likely that iOS will continue to honor Universal Links into apps, even if a PWA is available.

Just remember that, in both cases, if the PWA is replacing the website, the app deep links will need to match up with the URLs used in the PWA. If the PWA is in addition to the main website, only the web URLs that are associated with app URIs will trigger the deep links.

As Google begins adding PWAs to Google Play and indexing them on the web, this could make it easier for it to add app logos to SERPs for both Android and iOS, improving the appearance, CTR and engagement of the PWA links. Regardless, there may still be a push for all app deep links to be moved into its Firebase system, to help Google improve its cross-device, cross-OS reporting and attribution. Depending on how quickly Google is able to finish launching mobile-first indexing, this is something that may be a big push for the company in the second half of 2018.

We are seeing similar changes on the app store optimization (ASO) front as well. The Google Play algorithm is historically much less sophisticated than the Google search algorithm, but recent changes to the Google Play app algorithm show a much larger focus on app performance, efficiency, engagement and reviews, and a relative decrease in the importance of app metadata. This could be considered a signal of a potential impending merge between Google Play and regular SERPs, since we know performance is an important ranking factor there. When PWAs are added to the Google Play Store, native Android apps will be competing against PWA websites in terms of performance. Conversely, this will likely mean that PWAs may also be subject to ranking fluctuations based on user reviews and star ratings.

Though it is less prominent for SEO, the same may be true in the Apple world of technology. Historically, Apple was resistant to allowing their Safari browser to support PWAs, but recent announcements make it seem as though the company’s perspective has flipped. In 2017, Apple finally made it clear that Safari would soon support the Service Worker files that make PWAs so useful, and just this month (Dec. 12, 2017), in its quest to eliminate the use of app templating services, Apple seemingly endorsed PWAs as a better option for companies with limited budgets than templated native apps!

Apple’s sudden and emphatic endorsement of PWAs is a strong indication that PWAs will be supported in the next Safari update. It may also indicate that Apple has developed a scheme to monetize PWAs. Apple could also plan on adding them to its App Store (where they can exercise more editorial control over them). This is all yet to be seen, of course, but it will be interesting.

Cross-device convergence

The next major theme to expect in 2018 is cross-device convergence. As the number and purpose of connected devices continues to expand, mindsets will also need to expand to take on a wider view of what it means to be “cross-device.” Historically, cross-device might have meant having apps and a website, or having a responsive design website that worked on all devices. But in 2018, people will start to realize that this is not enough. As the line between app and web merges on mobile, it will also merge on desktop and the Internet of Things (IoT).

As more information moves to the cloud, it will be easier to seamlessly move from one device to another, maintaining the state, history and status of the interaction on all devices simultaneously. The presentation layer will simply include hooks into a larger API. Developers will be more focused on testing data integrations of one app across many different devices, rather than testing multiple, device-specific apps on multiple devices (somewhat similar to the transition to responsive design on the web).

There is a store for Google Home and a store for Google Actions, Google’s Voice-First and Voice-Only channels, but these will probably merge into the same store — possibly when the mobile-first index fully launches, but more likely soon after. You can expect an eventual convergence of mobile and desktop app stores, operating systems and search utilities, though this won’t all be completed or even initiated in 2018. It is just the direction things are going.

We have already seen this happening in some places. The convergence between mobile and desktop is most obvious when you look at the changes that happened in Windows 10. The desktop OS incorporates an app store and looks much more like an Android phone, even including customizable widgets in the “Start” screens. Microsoft announced just this month that Service Workers, push notifications and local cache will all also be enabled by default in Microsoft’s new Edge browser, which is intended for both desktop and mobile.

PWAs and Android apps are already available in the Windows app store, which means that PWAs are already available and partially usable on desktop. In that same vein, Microsoft has now made a point of making some of the top software, like Outlook, Excel and Word, available on Android devices, without a license.

There are also indications that Google may begin to test sponsored App Pack rankings. Since App Pack rankings happen in the regular SERP rather than an app store, this could be important for desktop, too. As companies begin to realize how useful PWAs are, they will have a visual advantage over other sponsored results on both mobile and desktop.

Google and Microsoft/Windows have always been more willing to coexist without walled gardens, while Apple has always leaned toward proprietary products and access. If Safari mobile will support PWAs and Service Workers, then it may also be true for the desktop version of Safari, meaning that the line between mobile and desktop will be merging in the larger Apple universe, too. The MacOS has had its own app store for a long time, but the Apple teams, like the Android and Windows teams, have also reported that they will be merging the MacOS and iOS stores into one in 2018.

This cross-device, voice- and cloud-oriented model is already being pursued with Cortana’s integration in Windows 10, where the mobile and desktop app stores have already merged. Similarly, Siri, Safari and Spotlight work cross-device to surface apps and websites, and Google has added voice search to desktop — but they have both yet to really push the assistant to the front and center as a means of surfacing that app and web content on all devices.

There were rumors that iOS apps would also be available in the Windows app store, but that looks like it has fallen through, at least in terms of 2018 planning. Instead, Apple may have decided to extend or merge its own iOS App Store with the desktop version of the store and could also have decided to include PWAs for the desktop experience.

The last thing to watch out for in this trend is changes with Accelerated Mobile Pages (AMP). AMP was designed to make webpages fast and mobile-friendly, and even though these enhanced pages can work on desktop and probably could integrate easily with voice, Google has reportedly struggled to integrate them into the mobile-first index. While it does provide a lot of advantages, AMP will probably have to make major changes or face a reckoning in 2018. There are still significant problems that need to be resolved in terms of UX and measurement.

Increased reliance on structured data markup in more places

The final thing to watch for in 2018 is Google’s push for webmasters to mark up everything with structured data, including social profiles, corporate contact information, books, events, courses and facts. Structured data, and specifically markup that is formatted in JSON-LD to provide semantic understanding, is what allows Google to understand “entities.” (The “LD” in JSON-LD stands for Linked Data.)

We know that structured data will be a big deal because it helps Google figure out what is going on without having to rely so heavily on crawling and parsing all the content on the web — which has become quite a monumental job with no end in sight. This is why Google has switched to requesting most data-rich assets in the JSON-LD format, including Google Action markup, Web-app manifests, and the files saved by Service Workers.

Last year, before Google I/O, Google made a big point of creating a structured data testing tool that gave specific implementation instructions for a variety of different kinds of markup. The kinds of schema included there, not surprisingly, are specifically good for interactions with Google Home, Google Assistant and Chromecast — things like restaurants, reservations, travel plans, music, TV, movies and recipes.

Content that is well marked up with structured data can be easily parsed and presented on non-traditional devices through voice search and interaction (like with Google Assistant, Google Home, Android Auto). This is also a big deal for non-Google products like Amazon Alexa, Siri, Fitbit (which launched its own OS-specific partner apps) and voice-enabled TV remotes.

The one thing in Google’s structured data documentation that has not gotten due attention is the database or data set markup (i.e., instructions for how to add structured data markup to your database). Databases don’t necessarily have URLs or need websites, and this is core to the theory that the mobile-first index will not require URLs for indexing and that it will rely on schemas and entity understanding.

Let’s look at an example of how markup is creating “entity” understanding. Below, you can see a search result for a specific boot. Rather than showing all the web locations where you might find that boot, Google has aggregated it into a utility that can give users a lot more information directly from the SERP.

The result shows the full name of the boot, as well as what stores have it in stock and at what prices. It also shows the star ratings for the boot and lets me toggle to different sizes and colors. If I click the tabs, I can see more details about the boot and read reviews that have been aggregated from all the places that sell it. Since this information is an aggregation of information from all over the web, it actually does not have a static URL, so Google includes a triangle “share” link so that the aggregation itself can be shared.

This sharing functionality is something that you can expect to see much more of in mobile-first indexing. It is an indication that Google views a topic as an entity and thus has stored, aggregated or assimilated information on the topic as a whole (the entity). Dynamic links are links that Google generates on the fly, for content that it understands, but that does not naturally have a URL.

It is important to remember that Google’s very first (unsuccessful) attempt to encourage app deep-linking used Dynamic Links, as part of Google Now On-Tap. Then, they were used as a unified link that united the same piece of content on the web, in an iOS app and in an Android app. They allowed one link to trigger the right experience on any device, and if the appropriate app was not installed, the link would fall back to the web version of the content. Now, Dynamic Links are still included as an important part of Google’s app indexing platform, Firebase.

In the next example below, you can see how the linked data helps support entity understanding in a search result. The query is for a popular author, so the result shows pictures and a brief biography at the very top. There are only minor differences between the Google Now result and the Google Web result — one has a dynamic share link, and the other offers the ability to “follow” the entity or concept.

In both, the result aggregates information such as quotes and movies attributed to the author, lists influences and links to a Wikipedia page. Below that, Google displays a carousel of his most popular books, with pictures of the cover and the date they came out. Below that, it shows a “People Also Searched For” carousel, which is full of authors who write in the same genre.

We believe Google is using clicks on these bottom two carousels to verify and vet the linked data that it has assimilated about this author. The more clicks a carousel item gets, the more likely it is linked to the topic of the query.

A new way to think of mobile-first indexing

Knowing these trends should help you understand how mobile-first indexing fits into the larger SEO picture. Inclusion of the word “indexing” in Google’s official title for the update is telling. It indicates that this is not just an algorithm update, but an update to the fundamental architecture and organization of the system. Remember, an “index” is just a repository of ordered information that is easy to query or search. Indexes can be created for all different kinds of information and ordered in a variety of ways: alphabetically, numerically, or in Google’s case, historically based on URLs.

Since native apps and progressive web apps don’t require different URLs to show different content, we believe the method of indexing and organizing content has to change. Forcing URLs into those new technologies has proved untenable, so Google needs a new index — and it will be one that prefers “portable” content that lives in the cloud and is well marked up with structured data. It will probably be an “entity index” based on unique “entity concepts” that include domains (with URLs), native app entities and their content, PWA entities and database entities that need no design elements at all.

Use of the phrase “mobile-first” in the name is also interesting. With both the mobile-friendly update and mobile-first indexing, Google repurposes phrases that were previously used to describe design elements — but in both, Google mainly focused on the technological back end that made the design changes possible. For the mobile-friendly update, Google did provide guidelines on how content should look on the page, but based on their testing tool, their main focus was really on the crawlability of dependent files on the site (specifically, the CSS and JavaScript).

The mobile-friendly update was an important precursor to mobile-first indexing because it gave Google what it needed to feed and train its machine learning programs about how they should ingest and interpret JavaScript. As SEOs, we all endured the mobile-friendly update, which preferred sites that qualified as such and awarded them with a mobile-friendly icon when they appeared in search results.

Similarly, the phrase “mobile-first” was originally used to describe a design principle in which responsive design website frameworks were established with the most essential elements of functionality first, and these were meant for mobile devices with the smallest screens. Only later were designers able to add in other, less necessary elements of the design and UX for larger-screened devices that had more room.

It now appears that Google has also co-opted the term “mobile-first” to mean something slightly different, with implications that are much larger than just design. Rather than focusing on mobile devices and screen sizes, Google will put the focus on content accessibility and the cloud and focus much less on the presentation.

This is an important trend because “the cloud” is where Google has been focusing most of their time and innovative energy. Content that is hosted in the cloud, without being formatted specifically for any one device, is exactly what they are after; it is the easiest for them to process with AI and the easiest for them to redisplay on any screen (or read out loud, in voice-only contexts). That is where Google Now and Google Assistant come in.

Google Now was Google’s first attempt at a predictive search engine that anticipated queries before a user even submitted them. It used all the information it knew or could detect about your habits to anticipate information you would want and displayed it in an interface to the left of the home screen on Android phones. It was also available as the Google App on iOS, but it was never as good since they weren’t able to aggregate as many personal habits and preferences from iOS users. Google Now included a voice search capability, but it just translated voice queries into text.

There are minimal differences in most search rankings when you compare regular search in Google.com and a search in Google Now. The primary differences happen when there is a PWA available (like the Weather PWA). There are also some minor variations in the “share” and “follow” functionality, which probably also hint at what to expect in mobile-first indexing. You can see the differences below.

Google Assistant is a bit more sophisticated in that it can sometimes answer simple questions directly rather than just returning a search result. It also uses passive and active signals about a user to ensure that it is giving the most accurate and useful information possible. Google Assistant is the critical element of a Google Home device, which operates primarily with voice but can cast results to connected TVs or phones if visual review is required.

Google Now and Google Assistant are obvious precursors for mobile-first indexing and give us a great deal of insight into what to expect. The two utilities are very similar and may simply be combined for mobile-first indexing. One of the strongest endorsements of this idea is that Google has recently gotten much more aggressive at pushing Android users into the Google Now/Google Assistant world. They moved the query bar from the Google Now interface (one swipe left of the main phone screen) to the standard layout (accessible on all versions of the home screen).

The new search bar just says “Google,” so most users won’t realize that they are accessing a different experience there than in the web-oriented version of Google (google.com).

Google’s most recent blog post about the mobile-first index didn’t really add anything new to the equation, so our best guess is still that the new index will probably also lean heavily on Google’s existing semantic understanding of the web (which is based on Knowledge Graph and its historical incorporation and build-up of Freebase). It will also use cards and AI, like we are used to seeing in Google Now. This concept is backed up by Google’s retirement of the term “rich snippets” and the launch of the new Rich Results Testing Tool on December 19.

The image below shows the different methods Google is using to inform the Google Assistant about an individual user’s preferences, which will help further personalize individual search results. But this data could also be aggregated — in a “Big Data” way — to determine larger patterns, needs and search trends so that it can adapt more quickly.

On the left, you can see a Google Cloud Search, which draws together information about assets on all of my devices that are logged into a Google Account. This includes emails, calendar entries, Drive documents, photos, SMS and apps. Though this has not been the focus of any Google marketing, it is part of Google’s Business GSuite package, which is turned on by default for all GSuite users.

On the right, you can see the Google My Activity tracker. This is another feature that is turned on by default. It is similar to the Cloud Search function, but instead of just being a searchable database, it organizes the information in chronological order. It breaks out my daily activity on a timeline and a map. The data includes the amount of time I spent walking and driving. It also shows the businesses that I visited and the times I was there. It also places pictures that I took on the timeline and associates them with the locations where the pictures were taken.

Elements like this are meant to help Google Assistant have a greater understanding of personal context so that it can respond when surfacing search results, either to an explicit search or to an anticipated want or need (e.g., Google Now).

In the long run, Google Assistant may be the new entry to Google search on all devices, forcing people to log in so that their state and history can be maintained across different devices, and so that a personal history and index can be developed and built out for each user. The beginning of this personal history index is already in Google Now for Android users. It uses active and passive machine learning to track and compile all of a user’s cross-device activity in Google Cloud, then translates that information into predicted needs in Google Now.

Google has already begun promoting a “one-click register and form “complete” and “one-click sign-in” that works and transfers credentials across different devices. This functionality is all currently made possible by Google’s Credential Management API, which means that it relies on a cloud-hosted shared “state” managed by coordination of local Service Workers that pass state changes to the cloud-hosted Google Account. If and when this takes off, it will be a huge boon to engagement and e-commerce conversion because it eliminates the main friction.

Conclusion

From a search prospective, data that lives in one state, regardless of the device, is great — but assimilating all the different types of potential search results into an index is hard. The new mobile-first index will mix together websites with apps, PWAs and other data sets that don’t all have URLs, so this is where structured data markup will come in.

Just as advertising systems profile individual users with device fingerprints, Google will have to organize the new index with similar unique identifiers, which will include web URLs and app URIs. But, for content that does not have an existing unique identifier, like a page deep within a PWA experience or an asset in a database, Google will allow “Dynamic Links” to stand in as their unique identifier so that they can be indexed.

The post What to watch for in 2018: Mobile SEO predictions appeared first on Search Engine Land.



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